I was able to talk with Kayla about all of my concerns and she was able to clear a lot of things up for me. I appreciate her a lot for reaching out to me and sharing that she cares abt the feedback I gave. It put things in a better perspective for me. I would definitely give “The Crowned Experience” another go round. For it to be her first trip, I can now understand my concerns and I know she will continue to grow in the future.

I had a great time on this trip. Everything was organized from the itinerary, transportation, checkin for the hotel, and payment plans,. Each service was immaculate and communication was great. I wish to redo Taboo and the boatride. Overall, I would recommend this concierge for a Tulum group trip.

I had a great vacation planned by TCE. We hit up all of the HOTTEST places in Tulum. Kayla is professional, responsive and I 1000% recommend TCE for anyone traveling to Tulum. I plan to use her in the near future!