WeTravel Customer Success Story SolSeed Retreats

Customer Success Story – SolSeed Retreats

User Stories

By Jen Corley

Customer Success Story – SolSeed Retreats

About SolSeed Retreats

SolSeed Retreats has a proven track record of running highly successful adventure and wellness retreats to exotic, off-the-beaten-path locations. They specialize in the complete planning and execution of fitness trips, taking care of all of the tedious details from arranging meals, airport transfers, and group activities to providing ideas for marketing strategies and much more.

Location: Hampton Falls, New Hampshire
Average Group Size: 10-20 people
Niche: Adventure and wellness retreats

Why WeTravel?

Problem

Q: How did you collect payments before you started using WeTravel?

A: We used to collect payments by different means: cash, checks, PayPal, Venmo. We logged registrations in a spreadsheet, where we had to manually track payments, dates, balances, and transactions. We emailed participants individually to create transaction records. The process was very time consuming, and without being able to offer credit card processing, we felt as though we were creating barriers for potential sign-ups.

Solution

Q: How has this problem been solved by WeTravel?

A: We’ve saved countless hours managing the money collection process while reducing the chance of making errors to a minimal level. Features that affect our team most include: easy access to booking details, complete audit trails of all payments, the use of discount codes, and the ability to offer payment plans.

Impact

Q: In what way WeTravel has impacted your business?

 A: WeTravel is a cornerstone upon which our business has been built. It is the number one solution that allowed us to grow from a single person managing six retreats with 90 participants to a four person team that will manage close to 40 retreats with 800 participants in 2020.

“We value the ability to quickly create registration pages for our clients, and in turn offer retreat participants a trusted, professional, reliable way for them to pay for their trips. We appreciate the well laid-out trip profile pages, and easy to use interface for creating and editing new trips.”

Ian Danielson & Kristin Khederian – Co Founders

 

 

Interested in a demo?

Go to https://www.wetravel.com/ or email info@wetravel.com or watch the demo below.

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Jen Corley

Article by Jen Corley

Jen Corley (CYT-500) heads the wellness travel division here at WeTravel. When she’s not traveling or practicing yoga, she enjoys cooking with her family and exploring her hometown of Oakland with her French bulldog, Taco.