The booking of cycle trips and other tours with Siem Reaper Travel is confirmed within 48 hours upon receiving confirmation from our customers.
The main payment for any scheduled, private, or family tour is due 14 days before the tour starts. Bookings made less than 14 days before the tour start date will require full payment once a booking is confirmed.
Clients who join our trips have to read through our liabilities below and will be asked to sign the form of understanding our liabilities upon arrival. We are not responsible for any baggage or property lost during the tour with us. We advise that you do not wear jewels while walking or cycling on the street. Keep your camera in your backpack. Do not hold it while cycling. Siem Reaper Travel is not liable for any accidents, injuries, or deaths that occur during the course of a trip with us. Clients who join the trip with us understand that they are willing to join the trip by themselves and at their own risk. Before the tour begins, we will brief you on safety and road conditions. Ensure you follow our guidelines and beware of the hazard. If you, the client refuse to wear the helmet provided by Siem Reaper Travel, you will be responsible for any head injury. We ensure the bikes are in good condition and have reliable brakes. We provide all the spare parts, including puncture repair kits, and our guides are trained as mechanics. We try to take quiet roads, routes free of cars, where possible. If it is necessary to ride a bike on a busy road, make sure to be careful to avoid accidents and being hit by cars: go slowly, look carefully before turning or crossing roads, and stick well into the pavement. We are not responsible for any health care during the tour with us. The client who joins the trip with us has to be well, and we recommend the client purchase travel insurance before their departure dates. Travel insurance should include coverage for evacuation costs. We recommend good hospitals in Siem Reap, Ly Sreyvyna, Angkor International Hospital, SOS International Clinic, and Royal Rattanak Hospitals. We provide a first aid kit in the support van and all our guides are trained in first aid.
Thank you for your booking of cycle trips with Siem Reaper Travel . We are looking forward to welcoming you to Cambodia!