This tour includes transportation to Aguas Calientes and guided service at Machu Picchu. The entrance ticket to Machu Picchu and return transportation are not included — you will purchase your ticket directly in Aguas Calientes upon arrival, and arrange your own return.

For any questions, feel free to reach out to our main number: +51 908 867 170 📲

🚂 OPTION A — BY TRAIN

Pick-up from your hotel at 10:00 AM for a 1 hour 45-minute transfer to Ollantaytambo train station through the Sacred Valley. Board the train at 12:55 PM for a scenic 1.5-hour ride arriving in Aguas Calientes early afternoon.

🚗 OPTION B — BY CAR (via Hidroeléctrica)

Departure from Plaza Regocijo, Cusco at 6:30 AM. Scenic 5–6 hour drive to Hidroeléctrica with a lunch stop along the way. From Hidroeléctrica, walk approximately 11 km / 3 hours to Aguas Calientes, arriving late afternoon.

🎟️ IMPORTANT — Upon arrival in Aguas Calientes:

Purchase your Machu Picchu entrance ticket in person at the Ministry of Culture ticket office. Tickets purchased today are valid for the following day. We recommend Circuit 1A, 1B, 2A, or 2B for the 6:00 AM or 7:00 AM entry slot — if you secure one of these, our staff will provide guided service at Machu Picchu the next morning. If tickets are unavailable, you may try again the following morning.

In the evening, meet your guide for a briefing to prepare for the next day.

⚠️ No guide is provided during transportation — guiding service is inside Machu Picchu only.

Early breakfast at your hotel. If you successfully purchased your Machu Picchu entrance ticket on Day 1, today is your visit day.

Reach Machu Picchu by Consettur bus (optional add-on, $24) or on foot — those walking should start at 4:30 AM to arrive by 6:00 AM.

Meeting point with your guide: main entrance of Machu Picchu at 6:00 AM.

⚠️ Guide service is ONLY inside Machu Picchu citadel and ONLY if you secured Circuit 1A, 1B, 2A, or 2B at 6:00 AM or 7:00 AM.

After the guided tour, enjoy free time to explore on your own.

⚠️ IMPORTANT — If you were unable to purchase your entrance ticket on Day 1:

You may try again at the Ministry of Culture ticket office in Aguas Calientes on the morning of Day 2. If you obtain a ticket, your Machu Picchu visit will take place on Day 3. In this case, an extra night in Aguas Calientes is required (available as an add-on — $20 USD per night, subject to hotel availability).

🔄 RETURN OPTIONS (add-on — arranged once you have your visit confirmed):

🚂 By train: Departures between 2:00 PM – 4:00 PM, subject to availability ($100 USD add-on)

🚗 By car: Trek Machu Picchu → Hidroeléctrica by 10:00 AM, car departs 2:00–2:30 PM ($25 USD add-on)

⚠️ Return transportation is NOT included. Passengers arrange their own return or purchase an add-on.

⚠️ Visit date depends entirely on ticket availability at the local ticket office. This is beyond the company's control.

Why doesn't this tour include a Machu Picchu entrance ticket?
Machu Picchu entrance tickets are sold out online months in advance. This tour is designed specifically for passengers who could not purchase tickets through the official website. We handle the logistics (transportation, accommodation, and guide service) while you purchase your ticket directly at the Ministry of Culture ticket office in Aguas Calientes upon arrival.

Is it guaranteed that I will be able to buy my ticket in Aguas Calientes?
No. Ticket availability at the local ticket office depends entirely on the Peruvian government (Ministerio de Cultura) and cannot be guaranteed by our company. We strongly recommend arriving on Day 1 as early as possible to maximize your chances. If tickets are unavailable on Day 1, you may try again on Day 2 — in this case, your Machu Picchu visit would take place on Day 3, and an extra night in Aguas Calientes would be required ($20 USD add-on).

Which circuit should I buy at the ticket office?
We recommend purchasing Circuit 1A, 1B, 2A, or 2B for the 6:00 AM or 7:00 AM entry slot. If you secure one of these circuits, our professional guide will be waiting for you at the main entrance of Machu Picchu at 6:00 AM to lead your tour inside the citadel.

What happens if I get a different circuit or entry time?
If you purchase a circuit or entry time different from Circuit 1A, 1B, 2A, or 2B at 6:00 AM or 7:00 AM, our guide service may not be available. You are still welcome to visit Machu Picchu independently, but no refund will be issued for the unused guide service.

Is there a guide during the transportation or trekking?
No. Our guide service is exclusively inside the Machu Picchu citadel. No guide is provided during the transfer to Aguas Calientes, the trek from Hidroeléctrica to Aguas Calientes (Package 2), the Consettur bus ride, or the return journey.

How do I get from Aguas Calientes to Machu Picchu on the day of my visit?
You have two options: take the official Consettur bus from Aguas Calientes to the Machu Picchu entrance (available as an add-on — $24 USD round trip), or walk uphill (approximately 4 km / 1.5–2 hours). If you choose to walk, start no later than 4:30 AM to reach the entrance by 6:00 AM.

Is return transportation included?
No. Return transportation is not included in any package. You can add it as an optional add-on:

• By train: $100 USD (train Aguas Calientes → Ollantaytambo + transfer to Cusco near Plaza de Armas)

• By car: $25 USD (shared car Hidroeléctrica → Cusco, departure 2:00–2:30 PM)
  If you do not purchase a return add-on, you are responsible for arranging your own return from Aguas Calientes.

What is the difference between Package 1 (train) and Package 2 (car)?
Package 1 ($200 USD) includes a comfortable one-way train journey from Ollantaytambo to Aguas Calientes, arriving in early afternoon. Package 2 ($70 USD) includes a shared car transfer from Cusco to Hidroeléctrica plus a scenic 11 km / 3-hour flat trek to Aguas Calientes, arriving late afternoon. Both packages include 1 night accommodation with dinner (Day 1) and breakfast (Day 2), plus guide service inside Machu Picchu.

Is there a student discount?
No. This tour does not include a student discount or any additional discount. Since Machu Picchu entrance tickets are not managed by our company under this service, student pricing through the Ministry of Culture does not apply to our package price.

What physical condition do I need for this tour?
For Package 1 (train), no significant physical effort is required on Day 1. For Package 2 (car), you must be able to complete an 11 km / 3-hour flat trek from Hidroeléctrica to Aguas Calientes independently. On the visit day, if you choose to walk to Machu Picchu, you must be able to complete a 4 km uphill walk. Moderate physical fitness is recommended for all passengers.

What should I bring?

• Original passport (required to enter Machu Picchu)

• Cash in local currency (for ticket purchase at the Ministry of Culture office)

• Small backpack or daypack

• Water bottle (at least 1–2 liters)

• Snacks

• Waterproof jacket or poncho (weather can change quickly)

• Comfortable, broken-in hiking shoes

• Sunscreen and insect repellent

• Personal medications and basic first-aid kit

• Camera or smartphone with extra batteries

DEPOSITS

🚂 Package 1 — One-Way Train + Hotel + Guide Service ($200 USD)

• Deposit required at booking: $110 USD per person

• Remaining balance: $90 USD — due no later than 72 hours before departure

🚗 Package 2 — One-Way by Car + Hotel + Guide Service ($70 USD)

• Deposit required at booking: $40 USD per person ⚠️ NON-REFUNDABLE

• Remaining balance: $30 USD — due no later than 24 hours before departure

⚠️ Failure to complete the remaining balance 72 hours before departure will result in automatic cancellation with no right to refund of the deposit paid.

CANCELLATION POLICY ⚠️ All cancellation requests must be submitted in writing to: reservas@machupicchureservations.com.pe Verbal or WhatsApp cancellations will NOT be accepted. Cancellation penalties by advance notice: - 30 or more days before departure: loss of deposit paid (Package 1: $110 USD / Package 2: $40 USD) - 15 to 29 days before departure: 50% of total tour amount - Less than 15 days before departure or no-show: 100% of total tour amount — no refund

DATE CHANGES - Date changes carry a penalty of $30 USD per person - Must be requested at least 72 hours before the original departure date - Subject to availability — previous payments are not transferable to new dates - A new deposit is required to confirm the new date