Important - Minimum Numbers
The trip will go ahead provided that we have 6 participants. Deposits will be refunded if we do not get enough people to run the trip.

It is very important that you do not book your flights until we have confirmed that the trip is going ahead. Before booking, contact ACE: info@acetraining.com.au to express your interest.

We reserve the right to refuse to take clients on any of our treks/activities if we consider that their health/injuries are likely to present a risk to themselves and others in the group. Please respect our experience and acknowledge that your health and happiness is our priority. A medical questionairre needs to be submitted before acceptance into the program.
Travel insurance is compulsory. Check whether your credit card provider offers free travel insurance if your airfares are purchased using your credit card.
Make sure your passport is up to date.
Due to the remote nature of this trip, it is only available to people without severe allergies (insects, food etc)..

Safety
Travel insurance is compulsory for all of our guests.
Please bring 2 photocopies of your passport photo page for local registration purposes.
Be responsible about any medical conditions you may have. Pack your medications and prescriptions as necessary.
Our treks and outdoor activities can be quite adventurous. Our staff and guides provide a lot of assistance when needed to keep everyone as safe as possible. You don’t need to be the fittest or the fastest but you do need to have a general level of fitness and enough mobility to be able to undertake a minimum 1 hour hilly hike unassisted. If you have injuries that considerably reduce your mobility, especially on hills, it may be best give to skip the treks to avoid risk of further damage to your injury.

What to Bring
It is recommended that you bring four sets of workout gear, two pairs of runners and a refillable water bottle.
It can be cool at the summit of the volcano, so pack a lightweight  waterproof jacket and a long sleeve top.
Bring a small day pack, torch, sunscreen, hat, insect repellent and an electrical plug suitable for Indonesia.
If you want to stay longer or travel on your preferred airline, you can make your own way to the luxury health retreat.

Terms and Conditions
• Please confirm any special dietary needs before booking. Please note that for reasons of safety we cannot take guests who have a fatal allergy to any food/food groups. 
• A deposit of $400 per person is required within 7 days of booking being made. Full payment is required to secure the booking.
• All funds are non-refundable if a guest chooses to cancel within 30 days of arrival date. However the placement can be transferred to another person.
• Refunds/credits will not be given after journey commencement, even if services, activities or meals are unused or cancelled for any reason.t.
• ACE medical questionnaire/waiver to be submitted
• We are not liable for personal injury, death, damage to property or other loss whether arising from accident, cancellations, delays or any other matter beyond our control. Participants should insure against all such possibilities. All participants participate at their own risk.
• We operate rain, hail or shine.