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Deadlines & Refund Policy

Deadlines for Payment

• $1500 refundable deposit is due at registration  
• Participants will not be able to exchange names or trade places using the same participant fee. All participants must independently pay and register. 

Refund Eligibility

• 30+ Days from Trek Start Date: For participants who cancel participation 30 days or more before the itrek start date, all fees are refundable.
• 15-30 Days from Trek Start Date: For participants who cancel participation 15-30 days before the itrek start date, 50% of the fees are refundable.
• 0-14 Days from the Trek Start  Date: For participants who cancel participation 0-14 days before the itrek start date, 0% is refundable.
• Refunds will be considered to those who paid in full within 30 days of the trek start date only in the event of natural disasters, and/or extreme, sustained security (war, terrorism) or widespread public health (pandemic) concerns, as determined by itrek. 
• Individual cancellations due to illness, work or personal obligations, or any other reason, will not be eligible for any refund within 30 days of the Israel trek. Extreme medical circumstances may be considered case-by-case.

Transaction fees

• Any additional fees associated with credit-card processing are paid by the individual but can be avoided by linking a bank account instead of a debit or credit card.