Marathoners, safari, the great rift valley, coffee and the world famous massai tribe likely come to mind when you think of Kenya. However, Kenya offers so much more: from beautiful white sand beaches, more than 40 tribes, a rich cultural heritage, and hospitality that is among the world's best, Kenya is translated "God's resting place".
Come join us on a trip of a lifetime!
NOTICES, TERMS AND CONDITIONS
DEPOSITS & PAYMENTS
All services are on a request basis and subject to both AIR and/or LAND availability.
Air Travel: in order to issue airline tickets, full payment is required within 24 hours of making the reservation. While your space is guaranteed for 24 hours, the price is subject to change by the airline until ticketing.
Land Travel: at time of booking land services, a deposit of $500 per person is required. Full & Final Payment is due no later than 60 days prior to departure or on the date indicated on the invoice (if different).
· A Registration Form must be completed with full names as they appear on the passport.
· Receipt of deposit and/or a signed registration form shall constitute as an agreement to our Terms and Conditions.
· Certain groups or special promotions may have different deadlines for payment and/or different deposit amounts.
· Discounts or special promotions are based on the number of group members traveling. Changes to the number of group members traveling must be made 90+ days prior to departure. Percentage penalties will be imposed for changes made under 90 days.
For example: if the number of group members’ increase/decrease by 10%, a 10% penalty will be imposed.
· Group leaders/coordinators paying on behalf of other group members by credit card agree to pay a 3.5% credit card processing fee associated with the transaction (fee may vary by credit card).
· Group Flight Reservations: airport taxes + fuel surcharges are subject to change by the airline until ticketing. Any increase in airport taxes and/or fuel surcharges is the responsibility of the traveler.
REFUNDS, CHANGES, & CANCELLATIONS
Changes requested to your travel arrangements are permitted when possible. Our standard service fees will apply in addition to any additional supplier charges. During group reservations all travelers must conform to the same itinerary. If possible, any modifications in the itinerary or travel arrangements will be made at the traveler’s own expense.
In addition to the above mentioned company policy, suppliers may apply different terms during High Season.
If you cancel, you may be entitled to a partial refund. In addition to the cancellation terms and conditions of our Supplier(s), our standard fees will apply. If you decide to cancel arrangements before the balance due date, any deposits paid are non-refundable.
If the reason for your cancellation is covered under the terms of your travel insurance policy, you may be able to reclaim your cancellation charges through your insurer.
Refunds, changes and cancellations policies are strictly enforced and non-negotiable.
If a booking is made within 90 days of departure, full payment is due at time of booking. There may be a $100 late processing fee plus any applicable costs. Only money order, bank wire, certified bank check, or credit card payments will be accepted.
If you are part of a group and your payment is not submitted by the due date, you may also incur an increase in airfare in the event that your ticket is issued separately from the group space. Travel documents will not be sent until payment is received in full.
All rates are quoted in U.S. Dollars. When based on other currency, cost is subject to amendments in the event of changes in local currency or economic conditions. Rates for all guaranteed departure tours are valid until February 2020.
Guaranteed Departure tours are operated “as is.” Touring programs are subject to change due to local conditions, and the sequence of the tour is subject to change. There is a strict no refund policy for unused services.
Airfare is not guaranteed until the ticket is issued. Tickets can only be issued once the full payment is received. KARIBU KENYA is not responsible for seat assignments on flights. It is the traveler’s responsibility to check flight schedules and connecting flights as they are subject to change without notice. When booking a connecting flight, travelers must consider sufficient time for the connection. KARIBU KENYA is not be liable for any change of schedule or missed flight connection, nor will KARIBU KENYA be responsible for any additional fees incurred.
The airline is not to be held responsible for any act, omission or event during the time passengers are not on board the aircraft. The passenger tickets in use by the airline, when issued, shall constitute the sole contract between the Airline and the Passenger.
For security reasons and due to measures taken by the authorities, all airlines require that the passenger’s name on the ticket MUST match the passenger name as it appears on the passport. KARIBU KENYA is not responsible for denied boarding or re-issue costs due to an incorrect name provided by the passenger or a third party acting on the passenger’s behalf.
All travelers are responsible for checking the Visa Requirements for the countries they are visiting or passing through prior to departure. Passports, visas, and other travel documents must be valid for the dates of travel. KARIBU KENYA assumes no responsibility in case of cancellation due to visa related issues. For all other destinations, or if you are a citizen of a different country other than the United States, it is the travelers’ responsibility to check the visa requirements. All travelers’ passports must be valid for at least six (6) months from the dates of the tour.
Travel insurance is a vital part of your arrangements. We strongly recommend that you have taken out adequate insurance for the duration of your journey. Travel insurance is a mandatory element of some travel arrangements.
TRAVEL ADVICE AND VACCINATIONS
U.S. Citizens should refer to the travel advice posted by the U.S. Department of State at travel.state.gov for all the countries you intend to visit. Vaccinations may be required for some or all of the places you are intending to visit. It is your responsibility to ensure that you have arranged all necessary vaccinations for your itinerary.
Travelers will receive their Travel Documents approximately three (3) weeks prior to departure and only once full payment has been received by KARIBU KENYA. Documents include E-Tickets, a detailed itinerary of all booked services by KARIBU KENYA, contact information at the destination(s), and other useful information.
To protect yourself against cancellation charges, we highly recommend that you purchase adequate Travel Insurance. If you have credit card coverage, it is important to confirm that it covers cancellation penalties. KARIBU KENYA will not assume liability for any loss, damage, delay, or for an accident of any kind that may occur due to the negligence of any company, hotel proprietor or other person responsible for the provision of services.
KARIBU KENYA purchases AIR & LAND services (i.e. flights, transportation, hotel rooms, restaurants, etc.) from various suppliers who are not affiliated with KARIBU KENYA. All prices are subject to all tariffs, terms & conditions under which all airlines, transportation (coach, limousine companies, etc.), hotels, cruises, tour operators, credit card processing platforms, restaurants & other service are contracted. Clients agree not to hold KARIBU KENYA responsible for any loss, injury or damage to any person, property or otherwise in connection with any accommodation, transportation or resulting from any Act of God, dangers, incident at sea, fire, breakdowns of machinery or equipment, act of governments or authorities, de jure or de facto, wars declared or not, hostilities, civil disturbances, strikes, riots, thefts, epidemics, quarantines, medical, or customs regulations, defaults, delays, cancellations, surcharges, fees, or any causes beyond the control of KARIBU KENYA. KARIBU KENYA will not be responsible for any additional expenses or liability sustained for or incurred by a traveler as a result of any of the forgoing clauses nor for any loss or damage resulting from improperly issued visas or other documents. KARIBU KENYA is licensed to sell travel insurance; all travelers are informed of such as well as given the option and are encouraged to purchase travel insurance.
All hotel and government taxes are included unless otherwise specified. Accommodation is based on two people sharing a room. Room upgrade requests are subject to additional charges and availability. The right is reserved by the supplier to substitute a hotel due to availability or for client comfort and/or for reasons beyond their control. Hoteliers are solely responsible for room allocation, in accommodation with the category as booked and reserved by travelers.
Should a client cancel his/her hotel reservation booked through KARIBU KENYA, the hotel’s cancellation policy will apply PLUS the initial deposit of $500 per person.
You are in for a treat and trip of a lifetime. Seriously! Thanks to the relationships we've cultivated over years, you will get experience the best of Kenya at a fraction of the cost. A two week vacation for the price of 1. We are so excited to be taking you to our second home! For those of who don't know, will be sharing our story of God's Divine Providence and how Kenya became a part of lives. It truly is unbelievable. We are so glad that you have decided to be a part of this trip and know you will absolutely enjoy it. Get ready!
Natalie & Brian Blake
We will meet up at JFK airport at 4 p.m. to board our flight.