I have been to Machu Picchu for teo-day tour. Everything was excellent. The both guides - Marcello in Sacred Valley and Samuel in Machu Picchu - were highly qualified, with professional knowledge of the history and kulture of those sites. Tha tours were very much impressive and informative. Thank you very much to the company and the personnel. I am very much grateful to the both guides and to the drivers as well.

Very Disappointing and Poorly Managed Tour Our experience was far from what was promised. The trip was overbooked, and despite the office confirming that we would have our own hut, the guide told us we had to share one small hut with three people. From the start, there was a lot of confusion and misinformation. During the briefing, the guide said there would be no zip lining, even though the office had confirmed it was included. Later, when we brought it up, he acted as though we had never asked. The “star domes” were another letdown — they were dirty, full of bugs crawling inside, and the view was blocked by trees, so there was nothing “starry” about the experience. On the day of zip lining, we were told to wait in a car park for pickup, but no one ever came. With no signal or service, we had to walk about 10 minutes to find the place ourselves, only to discover our guide had never booked us in. We later found out the car was scheduled for 8:30, not 7:50 as we were told. We had no ride back to camp and ended up getting a lift with another group to avoid being stranded. To make things worse, at the end of the tour, the guide told everyone tips were mandatory, even though the website said otherwise. He made everyone stand in a circle and publicly called out those who didn’t tip, which was extremely uncomfortable and unprofessional. Overall, the trip was very poorly organized, misleading, and disappointing from start to finish.

I did the salkantay trek 5d and 4 nights. (10 july to 14 july 2025) The experience i have had was at the same time amazing and disapointing. In a way, of course, the landscapes, the itineary and the food cooked by the chef was amazing. Nevertheless, our guide was kind of no professional sometimes. He was making ambiguous and sexual allusion to young women of the group and twice prefered to drink beers with others guides instead of guiding us and was drunk during the day. However, the explications he made were interesting concerning the story of the Incas. I would recomend this experience because other guides were looking a way more professional than ours. And do not forget it is a demanding trip with long days of walking and the altitude.