I had been searching for a way to win the lottery to hike to Phantom Ranch, and Fit4 Adventure provided the means. We organized our couple's trip, and Joe and the team took care of the rest.
We needed to cover a few nuances regarding travel and various inbound travelers, but Joe was cool, calm, and collected with anything we could throw at him.
We even got to eat in the private El Tovar dining room before heading down to Phantom. This was a special treat as was the entire experience.
The food and lodging at Phantom were great, and no one complained about the extra hot shower or clean bed linens.
We enjoyed the trip so much that we booked the same tour/trip again for March 2024!