Reviews

IS
I wanted to express my sincere gratitude for the exceptional service you provided during my recent travel planning experience. Your dedication and attention to detail truly made all the difference, and I cannot thank you enough for the wonderful trip you helped arrange. From our initial consultation to the final booking, you exhibited a level of professionalism and expertise that exceeded my expectations. Your extensive knowledge of destinations, accommodations, and travel logistics ensured that every aspect of my trip was seamless and enjoyable. Your recommendations were spot-on, and I appreciated the personalized touch you brought to the planning process. Your responsiveness and willingness to address all my million questions and concerns promptly made me feel valued and well taken care of. It's evident that you are deeply committed to providing exceptional service to your clients, and it certainly did not go unnoticed. Thanks to your efforts, I was able to embark on a memorable journey filled with unforgettable experiences. Whether it was arranging transportation, booking accommodations, or suggesting local restaurants, your expertise guided me every step of the way, allowing me and my husband to relax and truly immerse in the adventure. I wholeheartedly recommend your services to anyone seeking a stress-free and enjoyable travel experience. Your professionalism, attention to detail, and genuine care for your clients set you apart in the industry, and I am incredibly grateful to have had the opportunity to work with you. Once again, thank you for your outstanding service. You have not only earned my trust and loyalty as a client but also my highest recommendation to friends and family seeking travel assistance.
By Izabella S for T. BELLA x 2 - 9 DAY - GALAPAGOS 360 TOUR "A" - IDEAL - SMART23 on Mar 19, 2024
We had a great time. Best of all was the personalized treatment, always caring about our well-being and comfort. The tours were awesome, the experience wonderful, food recommendations exceded our expectations and finally, hotel accommodations could be a little better but served its purpose. I fully recommend planning your upcoming trip with Smart Galapagos.
By ANDRES Z for T. ANDRES Z. x 2 - 5 DAY - CRAZY DARWIN TOUR "A" - ESSENTIAL- SMART23 on Feb 28, 2024
The best trip of my life! I was hesitant at first as I didn't know where to start with planning my trip or the best places to visit etc. And having never heard of this company I was a bit dubious as the price is so much cheaper than other companies. But it paid off massively and is honestly the best thing I have ever done. Juan Pablo the organizer was incredible from start to finish. He made the whole process so smooth for me, I really didn't have to worry about anything the whole time, he even ensured I received the most beautiful vegetarian meals for the duration of my stay. He even helped when my phone broke on one of the islands and I needed extra assistance/ advice which I was so grateful for. I actually can't believe how much I saw/ did for the price I paid compared to the nearly double the price if not more of most cruise based tours I'd seen. I saw every animal I'd been hoping to, multiple times. There was always someone to pick me up and take me to my destination, they were always on time and super helpful considering I was by myself and couldn't speak any spanish! It really was the trip of a lifetime and I'd recommend this company to anyone, you won't regret it!!
By Amber F for T. Amber EU x 1 - 8 Day "Galapagos Wisdom" Tour - ESSENTIAL on Jan 29, 2024

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CM
Juan Pablo of Smart Galapagos organised a fantastic 8 day Galapagos experience for my group of 4 friends. It could not have been better organised. The hotels were all comfortable with lovely, helpful staff and great views. The restaurants were always the best in town. We saw all the major sights on the three main islands and it all ran like clockwork. He got us great prices and made sure we had a lot of extras. He kept in touch with us constantly, making sure everything was perfect. Thank you, Juan Pablo ! What a great experience ! All ' of us would highly recommend Smart Galapagos.
By Catherine M on 12 Dec, 2023