Welcome to our booking form. We will try to be as complete as possible. Do not hesitate if you have any questions.
Our tours are available in small groups (6 to 16 people) or privately. To organize a small group tour, we need a minimum of 6 people in one single language
Our excursions are usually once or twice a week. As space is limited, it is better to book in advance. Once done, we will make you a provisional schedule. This schedule can sometimes vary according to the availability and requests of our different clients in order to try to gather our clients on the same dates. If you are not available on certain dates, please let us know.
Some excursions can be done with one of our partner agencies. The tour remains mainly the same but sometimes with small variations (service in various languages, snack, drink in the restaurant, bike in coba, photo report,...) which are small extras that we try to include when we organize it ourselves. We will of course do our best to make our own tours. Thank you for your understanding.
We are an official agency and all our tours include insurance in case of an accident during one of them. We also offer (optional) insurances to cover you if you can't make it to an excursion. You will find the different options below. If you don't choose any at booking, it will be assumed you chose not to be covered. Contact us for more information.
To secure your places, we require at least a deposit. As your bank account is probably in Euro, we make it easier for you to pay your deposit by putting it in Euro, but it will correspond in pesos, at least at the exchange rate. You can pay the deposit by bank transfer (if it's at least 20 days before your arrival) or by credit card.
One deposit per booking is enough. For a standard booking of small group tours, we ask one deposit of 75 USD (in the payment section, choose 1 person). If you are a group of 6 or more people, the deposit will be 150 USD (2x75 USD) and if you are booking private tours, we require a deposit of 225 USD (3x75 USD). Deposits are non-cancellable and non-refundable.
You can pay the balance at the agency upon arrival in cash in USD or in the local currency, the Mexican peso (recommended). There is a bank right next to the agency to withdraw or exchange currency. All payments in pesos will be made at the exchange rate of the day of the agency. You can pay by debit/credit card (see below)
If you don't want to pay cash at the agency, you have other options. Exchange fees in Mexico are high. In fact, when you pay online in euros on the platform, there are exchange fees so that we can receive pesos. We cover these costs ourselves for deposits, but not for balances. If you wish to use one of these options, the indicated % exchange fee will be added to the amount to be paid (contact us for a personalized link). Thank you for your understanding.