Guest Services

Phone Plans: Most cell phone carriers have a roaming plan that you can pre-order for around $10/day. We recommend having a Whatsapp Account since most of Peru lives and breathes via Whatsapp. This will be the best way if not only way to communicate with your guide, taxi driver, restaurant or yoga teacher.

Wifi & Gadgets: We have a separate WiFi area for those who have to work. Willka T’ika was voted “Best Digital Detox Retreat” in 2022 partly because we keep the gadgets confined to one area. Peru uses 220 volts which means you should not bring hair dryers, shavers, or other appliances from the US. Laptops and phones generally have built in converters and can be charged without a problem.

Laundry: We have a laundry service that usually turns around in 24 hours. Unfortunately, we do not have a laundry machine that guests can use. Please put any dirty laundry the designated bag in the room and complete the itemized list. For immediate attention, drop the bag off at the office on your way out.

Lost & Found and Shipping: Peruvian mail is unreliable. We’ve only had one post card make it here in the last year! There are private, expensive shipping services like DHL for emergency items (like lost credit cards and important documents.) To send via DHL you will need to go to Cusco and wait in line at the DHL office, which will take several hours. Regrettably, this also means that if you leave something behind, we will not be able to mail it to you. We recommend mailing your postcards when you get home! Shipping TO Peru is also very complicated and usually involves expensive duty fees and complex customs form. If you want to donate anything to our Children’s Fund, please send it with another guest.

Spa Services: Please ask us for our updated spa menu which explains in detail our medicinal solar baths, therapeutic massage options, crystal bed treatment, and home-made essential oils, massage oils and hydrosol sprays.

Pet friendly: We have two adorable dogs: Kallpa (German Shepherd) and Apu (Golden Labrador). Kallpa (“Strength” in Quechua) may bark at you the first time he sees you. If this is a concern, please let us know. Apu will be your best friend the moment he sees you but please don’t feed him! Our dogs love guests but are naturally territorial. As such, we unfortunately cannot allow other dogs to come inside the center.

We are thrilled to have you join our upcoming retreat, and we want to ensure that your experience is as smooth and enjoyable as possible. As part of the registration process, we require all participants to review and sign the Terms and Conditions document that we will send upon registration and payment of the security deposit.

Important Points:

Non-Refundable Deposit:

A non-refundable deposit of $750 is required to secure your spot. This ensures your commitment to the retreat and covers initial planning and logistics.

Cancellation Policy:

No refunds will be provided for cancellations made within 60 days of the retreat start date.
The final payment is due by March 5th, 2024.
For those registering within 45 days of the Retreat Start Date, full payment is required immediately upon registration, along with a "late add" fee of $150 per person.

Accommodations and Itinerary Changes:

Participants joining within 45 days of the retreat will be accommodated to the best extent possible. However, late reservations are subject to availability, and alternate arrangements may be made if necessary.

Changes in the Itinerary:

While we strive to provide the best service, circumstances may necessitate changes to program details, dates, schedules, and costs. Changes requested by participants are subject to approval and may incur additional fees.

Travel Insurance:

To protect against unforeseen circumstances, we strongly recommend that you purchase individual travel insurance covering various contingencies, including trip cancellation, medical expenses, and baggage loss or damage.

Acknowledgment:

By paying the security deposit you acknowledge that you have read and understood the Terms and Conditions outlined above. Your participation in the retreat is contingent upon compliance with these terms.

Document Signing:

The Terms and Conditions document will be sent to you upon receiving your security deposit. Kindly review, sign, and return the document promptly to secure your place in the retreat.

We look forward to embarking on this transformative journey with you and creating lasting memories together.

What's included

Three Vegetarian Meals

Gourmet organic vegetarian meals and teas are served daily, using high-protein Andean grains and legumes, as well as organic, freshly harvested vegetables and salads grown on-site.

Water, Teas, Coffe

Filtered water, fresh herbal teas and organic coffee available

Sacred Chakra Gardens

Exclusive access. Each garden contains symbols, shapes, sculptures, and medicinal plants that resonate with one of the classic seven chakras, or energy centers, of the human body.

School Visit

A visit to a mountain school supported by our Willka T’ika Children’s Fund

Ancient Sites

Visits to ancient Incan sites including Machu Picchu

Urubamba

Perusing the market at the nearby town of Urubamba

All program sesions

Daily yoga, breath work, meditation and transformational content

Fire Ceremony

Ceremonies conducted by authentic, trusted Andean healers

Transfers from/to Cusco

Program services begin with a complimentary transfer from the Cusco airport on Day 1 and ends with one group complimentary transfer from Willka T’ika to the Cusco airport on Day 8.

7 Nights Accommodation

6 Nights in Wilka Tika and 1 night in Cuzco

What's not included

Flights

International or Local Flights

CC Fees

Separate transfers

We offer a complimentary transfer to/from Cusco airport at a designated time. Participants departing at a different time may arrange a private transfer with Willka T’ika, payable onsite

Gratuity

It is customary $10/day

Miscellaneous

Tips, alcoholic and bottled beverages, laundry and individual spa services

Extra Meals

Meals not noted on the itinerary

Spa or Healing Services

Enjoy a wide array of spa treatments such us medicinal solar baths, therapeutic massage options, crystal bed treatment, and home-made essential oils

Travel Insurance

We strongly recommend contracting an international travel insurance

Upgrade to luxury rooms

For an upgrade to Luxury Rooms at Willka T’ika, an additional charge of $180/person applies.

Late Sign Up

Less than 45 days prior to Retreat Start Date, participants may continue to join, with full payment due immediately upon registration, including a “late add” fee of $150 per person.