We had a great time. Tour director was very well informed and extremely helpful as well as being very good natured. The "wait times" between transportation modes were too long.

Francie Martel and her team always run a flawless trip, from checking everyone in, bus ride, fabulous food, boarding the boat and the terrific tour and the informative talk of Tall Ships and tour of the Boston Harbor and skyline was fabulous. Love how Francie double checks that everyone is on the bus and counted for so efficient, professional and always pleasant. Best of Times is lucky to have such a dedicated member to handle these large groups and wonderful trips... JOY BONNER SUDBURY COA

Disappointed that there was such a lack of information regarding the day of the trip. It started with no one available at Good Life in Concord, as we were told there would be. We did get on the road and it worked. The bruch was a surprise and too early (10:30) to eat since we did not get home until after 6p.m. An earlier boat tour and lunch would have been better. The food was ok. It was not hot where it should have been. We know the boat was sold out which made it hard to see becauae people were if you weren't able to get to the rails. people were 2-2 deep by the rails. We took your Boston Harbor tour a few years ago and it was great. The buffet was very good and we were not overrun by people...(some rude ones too), like this time. I spoke with other people who voiced the same concerns. we appreciated the bottled water that was supplied because it was so hot.

the trip was not what I expected. The bus was late which meant we arrived at the Davenport Yacht Club late. Therefore they served the brunch late and it was not hot. Food was okay. The band was good. Too many people and too long a line for the bathrooms. You did a great job getting us to the boat. However, it was also crowded. I failed to realize that the tall ships would not have the sales displayed so did not find them very interesting to see.

Myself and many people on the trip had a horrible time. First off communication was a joke. Out itinerary was changed and we were never notified. Our original itinerary said we would go to Danvers port wharf to have brunch then leave there and go to see the Tall Ships. Well lo and behold we arrived in Boston at 9:10ish a guide met us and said go down this street around corner hang out there then we will call your number to board the boat. Told us we would board at 9:30. 9:40 still no one called our number or even came to west we were waiting. We ended up finding other people with same kind of wrist band as us and we stayed together and just started following others and boarded the cruise ship. Again no one from Best of Times greeted us we were on our own hoping we made the write choice. So we set sail and guess what only 2 Tall Ships had their sails up because we were not expected to be there until 12 ish . Talk as bout a huge let down. Most of the people on our bus trip said it was a let down, feel like we were scammed. Finally we get off boat z as nd guess what there’s a person from Best of Times there she asks what’ the number of our bus was we tell her #1 she says you’re the last bus down there . Then said how did you you enjoy the trip I said it was lousy and horrible she waited for me yo walk away I turned around yo Dre her making a face. Real mature!! So now we are walking towards the last bus in a very long line I noticed our driver compared him to the picture o had taken yes it was our driver I had to holler up my sister this is our bus come back. I told bus driver you should have your sign up because people on our bus are going to the bus st the end of the line. We finally got everyone on our bus, more complaining by passis out the trip waste of money. We had to Danversport Wharf. Beautiful place again no communication from the best of times they had us go upstate go downstairs while there was a door we could have used right where the bus was cuz some people were waiting at the door. It’s wonderful that they had a disabled person climb all these stairs then go down all these stairs!! So we sit down out comes whatever meal is between lunch and supper. Oh wait it was the exact menu we were supposed to have at brunch. The French toast were so dry people were drowning them in syrup. The food was barely warm. I for 1 ate nothing !! Finally we are heard home Yayyyy oh wait bus driver says we aren’t supposed to leave here until 3 so because we left at 2:30 hr look the longest way home as possible we never got back to the Senior Centet at 4:15 pm!!! Absolutely ridiculous! I seriously doubt that Best of Times will let this review be posted. But should they do so beware think twice before you spend all that money on a trip that chances are will not be what they advertised! I honestly feel that all the seniors that went on the trip from Townsend, MA should be reimbursed for this trip from hell. I felt like we went trick or treating and we got tricked! I do not recommend Best of Times for any trips.