The experience we booked (comfortable bus with AC, reclinable seats, Wifi and USB to charge the phone, 2 stops before hidroelectrica and a guided walking tour towards Aguas Calientes) was absolutely not what we obtained: the bus was not at the pick up point at the agreed time, after 15 minutes I started calling the only number I had but no one answered. After 15 more minutes someone called me telling me they were picking us up with a taxi that brought us to a 15-seat-bus with uncomfortable seats, the bus stopped just once at 9 with 4 more hours to go. When I tried to reach out with Enjoy Peru Holidays on the same number that called me I received no answers. Very bad experience and very bad partnership