Being true to our word, Perú Grand Travel will surpass all of your expectations and those of all our clients, with our classic and adventure programmes. If you use us to travel to Peru, we will guarantee you the best possible experience.
What a great and unique experience this was! My friends and I had a great time during the 8 day tour with Peru Grand Travel. I felt this tour may have been a day or two too long for me but I enjoyed everything it had to offer, I do wish I had a little more energy doing so. All our tour guides were very kind and knowledgeable. The Humantay Lagoon tour is one for the books, it was a very challenging hike especially for someone who has asthma but I made it to the top and the feeling getting there was truly rewarding, it was beautiful. Was it a struggle getting there? Yes haha but worth it. I would recommend doing smaller hikes to prepare yourself for this beast of a hike. I would definitely recommend Peru Grand Travel's tour if you are wanting to learn some historical facts about Cusco, hike and experience the beautiful sights. Thank you for this wonderful experience.
We had a great time during our tour! All of our tour guides were very helpful, kind & knowledgeable. We had challenges with our energy and tiredness because we booked a longer tour but we did have a few hours to rest during our transit period. The experience that we had with this tour was truly amazing and felt like a once in a lifetime opportunity to see so many beautiful landmarks of Peru.
If I were to give feedback on this tour, it would be to focus on quality over quantity, I am mostly speaking about our first tour day, it felt like we were moving quickly to see all of the sights instead of enjoying each place thoroughly, we could have gone with seeing 3 of the 5 places for the first day to really take in the scenery. Other days felt more balanced and less rushed, which was nice. For Humantay Lagoon Hike, I would suggest doing some practice hikes before because this was a challenging hike but the view at the top was truly rewarding, it was a stunning view. The hardest battle is getting up there, going down the mountain is much easier. Luckily there are horses available if you need assistance. I decided to take a horse up during the rainbow mountain hike after experiencing Humantay Lagoon.
Overall, this was an amazing experience. I think energy wise personally I would choose a slightly shorter tour, maybe 6 days so i can take some extra days to relax and explore the city. I enjoyed everything I got to see and would recommend this tour to others. Thank you for such a great experience!
Honestly, would have given Peru Grand Travel the maximal note: before the trip, communication via WhatsApp is rapid and fluid, the team is very helpful and provides answers to any questions, all is efficient, good and happy...
BUT!
Two issues arose during the trip itself:
1) Minor issue - some tickets that I paid for in advance were not physically delivered on arrival to Cusco (i.e. circuit 2 Machu Picchu entry ticket; cusco-to-puno bus ticket)... so rather stressful waiting until they were delivered only later, directly to the hotel and/or via WhatsApp.. would definitely recommend to the readers here to carefully check this, and that more attention should be made by Grand Peru Travel to these important issues.
2) Major issue - I paid for the premium pack of hotels in Cusco and Puno... while the one in Cusco was ok, the one is Puno (Royal Inn Puno) was a total disappointment! It's supposed to be 4 stars, but the hotel has a very old and unwelcoming design that requires a serious refreshment, and the room itself was in a very bad shape and most of all DIRTY! IKKKKKK!! It was completely unacceptable and I had to 'fight' with the hotel until I got an upgrade to a suite.. at this point you would say "ok, cool, so why are you still complaining?"... well, even the suite was in bad shape, most disgusting was probably the humidity and mold (!) on the ceiling of the bathroom! IKKKKKKKKKK... Also, the next day, at breakfast area gets all the smells from the kitchen... no way this meets standards of a four stars hotel...
I then tried to see with Peru Grand Travel for partial reimbursement... their first answer was "the hotel already upgraded you, there's nothing we can do"... I insisted by saying that I paid Peru Grand Travel and not the hotel itself, and that the promised/paid premium service was in fact not provided.. so to my view, the difference between the premium pack and the one below it should be reimbursed.... their second answer was "you received all the hotel's info before paying and there's nothing we could do"...
It's not even a question of money, but of principal: being responsible for the service provided...
I LET YOU READERS DECIDE FOR YOURSELF, for me all this was just a huge disappointment... So I review Peru Grand Travel two stars.... SUCH A SHAME!
Recientemente hice el tour de 2 días a Machu Picchu con Perú Grand Travel, viajando desde México con mi familia. La experiencia fue positiva en términos de organización y cumplimiento del itinerario, lo cual hizo que el viaje resultara agradable para todos nosotros. El primer día comenzó con un traslado temprano desde nuestro alojamiento hacia la estación de tren. Desde allí, iniciamos un viaje hacia Aguas Calientes, donde hicimos varias paradas en el camino para admirar el paisaje del Valle Sagrado. El guía fue bastante claro en sus explicaciones sobre la historia y la cultura inca, lo cual hizo que el trayecto fuera más interesante y mantuvo la atención de cada miembro de la familia.
Al llegar a Aguas Calientes, nos dirigieron a un hotel que era cómodo y funcional para una noche, adecuado para descansar antes de la visita a Machu Picchu al día siguiente. Nos brindaron la información necesaria sobre los horarios y detalles de la visita, lo que nos ayudó a prepararnos bien para la jornada y coordinarnos como familia.
El segundo día fue el más esperado: el guía nos llevó desde temprano a la entrada de Machu Picchu para aprovechar al máximo el tiempo dentro del sitio. Durante el recorrido, pasamos por puntos clave de la ciudadela, como el Templo del Sol, la Plaza Sagrada y otras áreas significativas. El guía tenía un buen conocimiento de los sitios, explicando detalles sobre la historia y el diseño arquitectónico de cada lugar. Fue posible hacer preguntas y obtener respuestas bien fundamentadas, lo cual enriqueció la visita y ayudó a los más pequeños de la familia a comprender la importancia de Machu Picchu.
Este tour de 2 días es ideal para quienes prefieren una experiencia sin tanta prisa, a diferencia de los tours de un día que pueden ser algo apurados. En general, la organización de Perú Grand Travel fue eficiente y cumplió con el itinerario prometido, proporcionando una visita a Machu Picchu bien planificada y estructurada, adecuada para familias que buscan disfrutar la experiencia sin contratiempos.