Terrible experience. Initially the agency didn’t answer the day before the trip with our questions to be prepared for the expedition. It was 20 degrees during the day and the car didn’t have AC which we couldn’t breathe and the driver didn’t open the windows… The information provided on tge website specifically stated in the tour description that the vehicle would be a 4x4 vehicle with air conditioning (A/C). However, the vehicle actually provided for our tour had neither 4x4 capability nor air conditioning. The lack of a 4x4 vehicle also affected the itinerary. There were places that could have been accessed with a proper 4x4 vehicle, but we had to avoid or bypass them. As a result, we spent less time visiting some of the unique locations that were an important reason for booking this tour in the first place. In addition, the driver/guide provided very limited information about the places we visited. We expected the guide to explain the history, geography, and other relevant information about the locations included in the tour. The lack of sufficient information significantly reduced the educational and sightseeing value of the experience. Overall, the service we received did not correspond to the service advertised at the time of booking. The vehicle specifications were materially different from what was promised, this affected the itinerary and our comfort, and the guiding service also fell significantly below our expectations.

Experiencia muy gratificante y de rico contenido paisajístico y cultural del país. Los compañeros de viaje estupendos y una mención especial para chofer y guía(creo se llama Jilmo) por su buen hacer, su paciencia y disposición en todo momento.. Será recordado este Tour. Juan K

Melhor empresa para conhecer o Salar de Uyuni! Fomos muito bem recepcionados, e o guia Pedro é simplesmente sensacional: super atencioso, com amplo conhecimento da região e muita experiência. Era nítido que ele se destacava dos demais, tornando os passeios verdadeiramente mágicos. Muito obrigado, SALT DREAM TRAVEL, pelo passeio maravilhoso!

Para empezar muy mala organización por parte de la empresa. Estuvimos esperando el último día de la ruta en la frontera de Bolivia con chile cuando nosotros regresábamos a uyuni y había coches para repartir a los viajantes. Hasta que se lo comunicamos al conductor y este accedió a llevarnos a nosotros y dejar a los que pasaban al otro lado de la frontera. La comida era escasa en algunas comidas. Las que organizaban los hoteles concertados. Se supone que la empresa del tour proporciona la comida y los hoteles cocinan para los huéspedes, pues hubo comida que nosotros no disfrutamos y que o bien el hotel se quedaba para vender o para consumo propio. Una desfachatez. Les pedimos más cantidad de huevos para el desayuno y nos dijeron que no, sin más. Le pedimos una botella de agua durante del desayuno y querían que la pagáramos. Inaceptable. Los hoteles concertados no tienen calefacción. Estás por debajo de 0 grados Celsius en las habitaciones. Cuando sales de la cama para ir al baño o te das una ducha, te congelas, literal. En el hotel de la segunda noche solo había una estufa de gas en el salón comunitario. Tuve que discutir por la mañana a las 06:00am con el propietario para que la encendiera. Increíble que no se hubiera dignado a encenderla por la mañana o simplemente dejarla encendida durante la noche para poder estar calientes en el salón durante el desayuno. Para utilizar el wifi del hotel tuvimos que pagar, y claro, no hay otra forma de tener conexión puesto que lo había señal de datos. Por mal temporal nos llevaron por otros recorridos mucho peores que los contratados. En resumen una mala experiencia solo salvable por el chofer, Eduardo que el hombre hizo cuanto pudo, y por los paisajes que son fascinantes. Pero la empresa deja bastante que desear. He de decir que muy a mi pesar creo que todas son más o menos igual de malas. Pero en particular salt dreams y estrella del sur fueron las nuestras y la valoración es bastante mala por la gestión y administración. No saben tratar turistas en este país. Es mi humilde opinión. Te piden dinero por todo, como si fueras un billete andante. Un cordial saludo y suerte a los próximos.

Everything was perfect from start to finish. We were a group of four friends, and the entire experience exceeded our expectations. While we were waiting to depart, Rosy kindly let us change our clothes, took us around the city, and even brought us to a currency exchange office. Then we met Giovanni, who became a true point of reference throughout the entire trip. He was always there whenever we needed anything, making us feel supported and well looked after at all times. The accommodations were excellent and well above the average for this type of tour. On the first night, the hotel had heating, electricity, and hot water. On the second night, although the bedrooms were not heated, the common room was warm and heated, the shower was wonderfully hot, and we never felt cold because Giovanni and the host made sure we had plenty of warm blankets. The pace of the tour was relaxed, and we never felt rushed. We visited every destination exactly as planned without skipping a single stop, while still having enough time to fully enjoy each place. The food was consistently good throughout the trip. Every destination was absolutely breathtaking. On top of that, Giovanni turned out to be an amazing photographer. With incredible patience, he took hundreds of photos for us and captured memories we’ll cherish forever. I wholeheartedly recommend Salt Dream Travel to anyone considering this adventure. Long live Bolivia, long live Giovanni… and remember that Italy loves you! 🇮🇹❤️