Melhor empresa para conhecer o Salar de Uyuni! Fomos muito bem recepcionados, e o guia Pedro é simplesmente sensacional: super atencioso, com amplo conhecimento da região e muita experiência. Era nítido que ele se destacava dos demais, tornando os passeios verdadeiramente mágicos. Muito obrigado, SALT DREAM TRAVEL, pelo passeio maravilhoso!

Para empezar muy mala organización por parte de la empresa. Estuvimos esperando el último día de la ruta en la frontera de Bolivia con chile cuando nosotros regresábamos a uyuni y había coches para repartir a los viajantes. Hasta que se lo comunicamos al conductor y este accedió a llevarnos a nosotros y dejar a los que pasaban al otro lado de la frontera. La comida era escasa en algunas comidas. Las que organizaban los hoteles concertados. Se supone que la empresa del tour proporciona la comida y los hoteles cocinan para los huéspedes, pues hubo comida que nosotros no disfrutamos y que o bien el hotel se quedaba para vender o para consumo propio. Una desfachatez. Les pedimos más cantidad de huevos para el desayuno y nos dijeron que no, sin más. Le pedimos una botella de agua durante del desayuno y querían que la pagáramos. Inaceptable. Los hoteles concertados no tienen calefacción. Estás por debajo de 0 grados Celsius en las habitaciones. Cuando sales de la cama para ir al baño o te das una ducha, te congelas, literal. En el hotel de la segunda noche solo había una estufa de gas en el salón comunitario. Tuve que discutir por la mañana a las 06:00am con el propietario para que la encendiera. Increíble que no se hubiera dignado a encenderla por la mañana o simplemente dejarla encendida durante la noche para poder estar calientes en el salón durante el desayuno. Para utilizar el wifi del hotel tuvimos que pagar, y claro, no hay otra forma de tener conexión puesto que lo había señal de datos. Por mal temporal nos llevaron por otros recorridos mucho peores que los contratados. En resumen una mala experiencia solo salvable por el chofer, Eduardo que el hombre hizo cuanto pudo, y por los paisajes que son fascinantes. Pero la empresa deja bastante que desear. He de decir que muy a mi pesar creo que todas son más o menos igual de malas. Pero en particular salt dreams y estrella del sur fueron las nuestras y la valoración es bastante mala por la gestión y administración. No saben tratar turistas en este país. Es mi humilde opinión. Te piden dinero por todo, como si fueras un billete andante. Un cordial saludo y suerte a los próximos.

Everything was perfect from start to finish. We were a group of four friends, and the entire experience exceeded our expectations. While we were waiting to depart, Rosy kindly let us change our clothes, took us around the city, and even brought us to a currency exchange office. Then we met Giovanni, who became a true point of reference throughout the entire trip. He was always there whenever we needed anything, making us feel supported and well looked after at all times. The accommodations were excellent and well above the average for this type of tour. On the first night, the hotel had heating, electricity, and hot water. On the second night, although the bedrooms were not heated, the common room was warm and heated, the shower was wonderfully hot, and we never felt cold because Giovanni and the host made sure we had plenty of warm blankets. The pace of the tour was relaxed, and we never felt rushed. We visited every destination exactly as planned without skipping a single stop, while still having enough time to fully enjoy each place. The food was consistently good throughout the trip. Every destination was absolutely breathtaking. On top of that, Giovanni turned out to be an amazing photographer. With incredible patience, he took hundreds of photos for us and captured memories we’ll cherish forever. I wholeheartedly recommend Salt Dream Travel to anyone considering this adventure. Long live Bolivia, long live Giovanni… and remember that Italy loves you! 🇮🇹❤️

“We would like to thank Salt Dream Travel for the extraordinary experience they provided us, for their professionalism, for the quality of the accommodations and the food, but above all for the exceptional guidance of their guide Sammy. We highly recommend this agency.”

Overall, the experience was very positive. There were some interesting moments for sure. We booked our travel with this agency however, the agency that gave us the tour is an agency and Bolivia called Estrella del Sur and the Agency and atended us in Atacama was Uyuni Premier. There are so many agencies involved that sometimes it’s hard to keep track. Uyuni Premier, who we paid the remaining fees to and who we spoke with in Atacama was probably a 3.5… they sent us the information about the Tour less than 24 hours before the tour started. This was problematic because we didn’t have all the necessary items needed to leave for Bolivia. Also, we were both dual citizens and we were informed in this moment that we were going to have to pay an unnecessary visa fee because we had entered chili with a different passport than the one that we were going to use to enter enter Bolivia. They made it very complicated and even made us question if we were going to be able to enter Bolivia at all. At one point, we almost didn’t go. However, we had to do our own research and we said that if we had to pay for the visa, we would do it in the border. In the end, the border patrol actually asked for a bribe or else they threatened to deport us. Estrella del Sur was the travel agent agency that picked us up in the Bolivian border and did the tour. We had Alejandro who was amazing and honestly a really good Tour Guide. It is important to know that this is not a glamorous tour. The food is very bland and I would highly recommend bringing your own snacks. There could be some work done with some of the food provided specially in the breakfasts in uyuni. It’s also important to know that Bolivia is still learning how to treat tourist so we had some interesting experiences interacting with the local. But this is not necessarily the problem of the agency.