Reviews

The best trip of my life! I was hesitant at first as I didn't know where to start with planning my trip or the best places to visit etc. And having never heard of this company I was a bit dubious as the price is so much cheaper than other companies. But it paid off massively and is honestly the best thing I have ever done. Juan Pablo the organizer was incredible from start to finish. He made the whole process so smooth for me, I really didn't have to worry about anything the whole time, he even ensured I received the most beautiful vegetarian meals for the duration of my stay. He even helped when my phone broke on one of the islands and I needed extra assistance/ advice which I was so grateful for. I actually can't believe how much I saw/ did for the price I paid compared to the nearly double the price if not more of most cruise based tours I'd seen. I saw every animal I'd been hoping to, multiple times. There was always someone to pick me up and take me to my destination, they were always on time and super helpful considering I was by myself and couldn't speak any spanish! It really was the trip of a lifetime and I'd recommend this company to anyone, you won't regret it!!
By Amber F for T. Amber EU x 1 - 8 Day "Galapagos Wisdom" Tour - ESSENTIAL on Jan 29, 2024
The most amazing/ perfect trip that I ever could have imagined. The staff were incredibly friendly/ welcoming/ helpful. The site and chalet I stayed in were way better than I imagined, the food was gorgeous and freshly cooked for every meal, catering so well for a veggie diet in the middle of nowhere. The guide went out of his way to make everyone's experience there incredible and tailor it to anything you specifically wanted where possible. We saw the river dolphins 6 times in the 4 days, as well as a tonne of other wildlife. It truly was a once in a lifetime experience and I'd recommend it to anyone, the value for money in my opinion was phenomenal.
By Amber F for 4 DAYS - CUYABENO AMAZON COMFORT TOUR - ENG on Jan 29, 2024
My family (wife and two grown children) and I just returned from our trip to the Galapagos and I wanted to share our experiences. We booked our trip through Smart Galapagos after inquiring with several other companies. The service that was provided by Juan Pablo once we booked through him was beyond phenomenal! I can honestly say that through this experience I consider Juan Pablo a friend, which I do not say lightly. From the first time I communicated with him, he impressed me with his knowledge, friendliness, attention to detail, passion for the Galapagos and his resourcefulness, however, the most impressive thing of all was his ability to deliver! What separates him from others is that he is genuinely interested in your Galapagos experience and strives to accommodate you at every step of your trip. You can't find a better person to assist you in making your dream trip a reality. This is one of those cases where you can truly believe all of the wonderful things that other customers have written about Juan Pablo and Smart Galapagos, he is absolutely the BEST!!!! Now about our experience: First, the Galapagos is an amazing destination with an abundance of wildlife, activities and very friendly people; we were impressed with their commitment to preserving their unique ecosystem. We did a combination 4-day cruise (4 islands) with a 6-day land (2 islands) tour. I would highly recommend a combination tour because of the diversity of the islands and the fact that you get to see so much. We liked aspects of every island we visited, but there were certainly some that we enjoyed more. Our family particularly enjoyed Isabella (3 nights); you must do the Lava Tunnel tour and if up to it, I highly recommend biking to the Muro de las Lágrimas (Wall of Tears). The actual Wall of Tears is not the attraction, it is the wildlife, specifically the giant tortoises which I saw many of, including a faceoff between two large males; it was incredible. The city of Puerto Villamil is quaint and very enjoyable. We also had a great visit to Isla Floreana while on the cruise and saw flamingos, many sea turtles on the beach resting after nesting, and a great snorkeling experience. Our experience at Kicker Rock (San Cristobal) was not as good as many people report due to poor visibility, but that was simply Mother Nature. As towns go, we really liked Puerto Ayora (Santa Cruz) and I highly recommend Posada del mar Galápagos hotel; the rooms are very cozy, and the staff is incredibly friendly and accommodating. They also have a common room with a kitchen and if you are into cooking, go buy a Red Scorpion Fish at the local fish market and cook a nice meal! I could go on and on about our visits, but the bottom line is that the Galapagos is a great place to visit and we highly recommend that you book through Smart Galapagos!
By Kevin B for T. BULLOCK x 4 - Custom-Made tour Land & Sea on Jan 07, 2024

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CM
Juan Pablo of Smart Galapagos organised a fantastic 8 day Galapagos experience for my group of 4 friends. It could not have been better organised. The hotels were all comfortable with lovely, helpful staff and great views. The restaurants were always the best in town. We saw all the major sights on the three main islands and it all ran like clockwork. He got us great prices and made sure we had a lot of extras. He kept in touch with us constantly, making sure everything was perfect. Thank you, Juan Pablo ! What a great experience ! All ' of us would highly recommend Smart Galapagos.
By Catherine M on 12 Dec, 2023