Unacceptable accommodations, poor communication, and complete disorganization. This was my third trip to Africa and quite possible the worst tip I’ve ever taken.

This is my fourth tour with The Travel Junkees; however, this is my first review. I have been reluctant to provide feedback hoping certain aspects of my experiences would improve, but to my dismay they continue to be consistent. This is the second trip where I have experienced issues with the t-shirts. I can’t comprehend why the shirts are not mailed immediately after the final payment is received. There is always an issue and this time we never received the shirts which is unacceptable. There are always daily Itinerary changes, conference calls are always late or change or never occur. Craig promises to follow up but never does. There was a problem with the tip this time, and I don’t understand why he can’t give us an estimate of an approximate amount like other travel agencies. The tour guides are not engaging and most of the time you can not hear what they are saying, I am not sure why he does not utilize headphones and microphones. There were two accommodations that were exceptional; however, I was extremely disappointed in our second accommodation because it did not have air, flies were everywhere, cats were jumping on the table while eating and the restroom and showers were in a separate building! You never know if your airport transportation is included it’s sometime contingent upon the number of people being transported. One minute we had to pay for our Visa the next minute it was being taken care of by Travel Junkees; however, when we returned from Jerusalem they charged us twice the amount for the Visa and demanded that we put it all on one credit card, which was incurred by one of the travelers! Craig is a very humorous, charismatic and an intelligent individual, the organization is disorganized and ambiguous. I absolutely love the individuals who travel with the organization they are accessible, amicable, considerate, and professional. I like Craig as a person but as a business person he has a lot to be desired. There is never an opportunity to network or introduce ourselves to each other or a chance for a meet and greet to provide cohesiveness. No name tags, buses never depart on time tours or are always behind schedule. They can never inform you of what to wear … Jeanine and Terry did a good job as guides they were always pleasant, kind and friendly. I keep hoping for different expectations, but continue to get the same results from Travel Junkees. Visiting the Jordan River, The Welling Wall and Jerusalem was priceless wish we had more time in Jerusalem so much history. I would love to see personal shopping time included in the agenda. The best part of the trip is making new friends and reacquainting with old friends. Love everyone sharing pictures on WhatsApp. The Holy Land Tour September 1, 2023

First, we never recieved our TJ shirts. Second, we never recieved options at Beudion camp. We were given a tent with no AC and no bathroom in the room in the middle of no where and 100 degree weather. Thirdly, tipping. We were tipping the driver and tour guide and was told, after we had already been tipping, that it was required that we tip $46 per person because the driver and tour guide felt the tips were not enough. This is bad buisness in my eyes. If a certain amount o tips are required then that should have been included. My party of 5 had been tipping everyone for the services we had received, as we always do.