Thanks for your review and honest feedback. At no time, do we expect group members to all be world travelers. In fact, that is exactly why we send multiple group emails or messages on varied subjects ranging from bed types, passport info, group flights, currency, adaptors, restaurants, covid requirements, hotel room size etc. However, in order to improve our service moving forward, we have taken note of your "snippy" comment. With over 400 travelers in October, the popularity of our tours was at certain times, our own worst enemy and we hope to make our "staff to tour member ratio" more reasonable & practical for future tours so Management staff is not spread too thin answering Customer Service questions. Thanks again and we are happy you enjoyed your tour as this is the most important aspect!