Incredibly professional, warm and kind staff. Especially our tour guide, Michael. Despite us being budding birdwatchers (no hot list, but a tremendous love of birds and wildlife), Michael was able to find beautiful birds, teach us about their songs and food, as well as showing us the diverse wildlife, from capybaras to caimans to howler monkeys. It was a hot, humid day for us Seattleites, yet Michael kept us involved, fascinated and thrilled throughout the excursion. He brought great snacks, plenty of water, and even chilled pineapple that he grew himself on his farm. He offered us binoculars and brought along a scope that kept our teenagers interested -- and learning -- about the wildlife and how they could take the best photos for their Instagram accounts.
I can't imagine a better trip or a better introduction to the rainforest of Panama, than this. We'll definitely book with Whitehawk again.