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Reviews
MS
The host was awesome, Buhle is very patient I mean she had to deal with personalities of 6 women that’s a lot. Our shuttle driver Mr B, the best guy ever, made an effort to make sure we enjoy the mother city. Accomodation, I was disappointed, the first hotel the lifts hardly worked, the carpets were dirty and the view well I don’t know if I should call it that…. Please don’t ever book that place for your guests, it’s central yes but that place cannot be a 4 star. I couldn’t even eat their breakfast cause it didn’t seem freshly made, that’s just me I opted for McDonald’s. The second apartment/hotel had loadshedding, no backup lights, no one to tell us the schedule we just sat there and waited, on holiday loadshedding. Come on guys, do better. I enjoyed the trip except when it was time to go back to our hotel, now that was a nightmare.
By Matlhako S for Cape Town & Winelands in Style on Dec 13, 2023
An experience of a life time! Absolutely satisfied with the standard of the hotel, it was both luxury and paradise. The itinerary was well curated, 10/10. Our host was the cherry on top, vibrant individual that genuinely cared about our well being, as a group and individually. I will most definitely be coming back for more trips and recommend others as well🥂🫶🏽
By Nyeleti B for Zanzibar on Dec 11, 2023
If I could I would give you a zero.
I made a payment on 11 May 2023 for quotation on trip. On 1 June, I received an email that they are still working on my quote. To this day I have never received a quotation from them.
Pay back my money.
By Vuyokazi M for Curate-a-Private Trip (Consultation Deposit) on Nov 09, 2023
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References
Yellow team - Just wanted to thank you for an amazing experience. Our trip was the best and we are coming back for more. My friends and myself had the best time… accommodation was outstanding and we loved how close it was to walk to nice restaurants for dinner. And our driver Abdul was the best.
Thank you so much - you will hear from us soon again 😀 once we recover.
By Lynette M on 14 Nov, 2023
Zanzibar 30/09 till 06/10
If it is was up to me I would rate them a minus 5star, I wouldn’t recommend anyone to even use this travel agency. When we enquired about the flight details we where told that they would come back to us only for them to send us reserved flight tickets day before the trip and made excuses about how they were busy. To only receive our flight tickets on the day of departure, Mind you I had settled my trip 3months before ad per requirement by the travel agent. The package that was sold for us was from the 30Sept till 06Oct only for us to be returning back to the country on the 05/10 where we spent the whole day at the airport meaning we lost out on two days of our trip for Yellow hats to say there was a miscommunication regarding the trip details. When you try make contact with the travel agents they ignore your calls and texts and when you try reach out on social media they block you so that they keep a clear image when in reality they’re just real scammers.
Also the accommodation they booked us in was just the worst type for what we had paid for, with the most horrible food ever and other rooms had pipes bursting. ALL THAT I CAN SAY IS BOOKING A TRIP YELLOW HATS WILL LEAVE YOU DISAPPOINTED!!!
By Thopi P on 12 Nov, 2023
This was first trip with YHT. To simply express my disappointment with my recent trip with Yellow Hat Travels. From the beginning, the poor communication, substandard accommodations, and lack of respect for travelers' needs were evident issues. Despite my efforts to seek updates days before the trip, I had to run around after your agency, adding to my frustration.
While there were positive aspects, such as the excellent driver and accommodating fellow travelers, the overall experience fell far below expectations. Regrettably, based on this experience and the hassle of seeking information, I have decided not to use Yellow Hat Travels for my future travel needs.
By Ivy S on 02 Nov, 2023
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