Excellent. Highly recommended. I have just completed the most perfect trek (Manaslu Circuit) with Green Valley Trek. From head office to feet on the ground support I could not have had a more pleasant experience. At the office, Raj was prompt and reassuring in responding to my email queries prior to me coming over to Nepal and proved to be extremely nice and helpful in person when meeting face to face. Friendly and polite Green Valley Trek personnel met me at the airport and took me to the very comfortable pre-booked Suriya Heritage Hotel in Thamel that was included as part of the package (superb views over Katmandu from the roof terrace). I then had a couple of meetings with Raj in the office, only a few buildings further down the lane from the hotel. The day before the trek we had a pre-trek meeting with Raj, the guide Chhiri and other trekkers and then next morning the guide met us with vehicle to take us to the bus station. From here on in Chhiri looked after our every need until the end of the trek. Guiding, regulating the pace and drink / meal stops, booking into the lodges, ordering and serving the meals, and in my case, helping in carrying a few items that helped lighten my load sufficiently for me to enjoy and complete the trek. When the going got tough and I slowed down Chhiri was there by my side keeping me company and ensuring I didn’t fall too far behind the rest of the group. Very much appreciated. Every day of the trek was a real adventure and something special. A trek of a lifetime! On my return to Katmandu Raj took me and other returning trekkers out for a lovely meal and we were each presented with a certificate to commemorate the completion of the trek. A very nice and thoughtful touch characteristic of the Green Valley Trek operation. When it was time to go home I was picked up at my hotel by the same Green Valley Trek personnel who had picked me up when I arrived in Nepal to go to the airport to catch my plane home. Green Valley Trek had looked after me from start to finish to ensure the most pleasant Nepal experience. It will come as no surprise when I say that I am so pleased that I booked my trek with Green Valley Trek. They gave me an experience I will never forget. I can thoroughly recommend.

we recently returned from a wonderful trip to Gokyo Ri. Our experience with Nepal Trekking Insurance was poor - really non-existent. Why bother with this insurance - please read our experience below. One of our team of 5 was evacuated due to altitude sickness. from Dole I cannot fault the response that our guide arranged - the evacuation helicopter arrived within 2 hours of notification of the health issue. What was pathetic was the insurance company denying the claim for the flight as it had not been "pre-approved even in case of life-threatening emergency requirements". We had no phone signal and our mate clearly showed the symptoms of altitude sickness including mental confusion, and not having slept overnight - how exactly was pre-approval possible without phone signal and his mental state?? He was charged $3500 for the flight back to Kathmandu, even though there were 2 others on the flight from Dole to Lukla, and then 3 others on Lukla to Kathmandu. Looks like he is being charged for the entire flight/s. For reference the remaining four of use were charged $550 each for the flight from Lukla to Kathmandu. There is something wrong with this experience - my suggestion is that this insurance is not worth it

This trekking insurance turned out to be a total disaster. I had an emergency in the mountains at 4,200m and needed to be evacuated urgently. I gave a copy of my policy to my guide and he read all the details and called in the helicopter and I was out of danger and back to Kathmandu in hospital in about 2hrs. I was kept in overnight for observation and I was released the next day. A simple, yet extremely dangerous case of altitude sickness. I had to wait to be released from the hospital by the insurance company. They confirmed my coverage, approved the hospital bill and I was released. Then a few hours later it was revoked. They claimed I had not called the specific number to get approval before being evacuated from the mountain. The number is not on any policy document that I was sent and as it was an emergency (ie: I was struggling to breathe) the group decided to get me off the mountain ASAP instead of trekking down. This retraction of approval is a joke as I still can't find any documentation from Wetravel or ISA (who are on the policy). And as I was in no fit state to try to find internet connection so I could double and triple check everything, i asked to be taken down ASAP. This policy is a waste of money and it is clear that the process is set up to keep key information from the insured so that the claim can be denied after the fact. I will never be using Wetravel again. Thanks for wasting my time and money.