Terms and Conditions

Wetravel Sub-processors

Below is a list of Sub-processors engaged by WeTravel in accordance with the Terms of Service for Providers (“Terms of Service”) and Privacy Policy (“Privacy Policy”) for carrying out processing activities on Traveler Data on behalf of you (as defined in the Terms of Service and Privacy Policy). WeTravel will inform you, through the dashboard or otherwise, of any (intended) changes concerning the addition or replacement of Sub-processors as included in the list below and update this page to reflect such changes.

Sub-processor Description of the processing Processing Region
Airwallex (Netherlands), B.V. Payment processing, payout, and verification services. EU
Airwallex US, LLC Payment processing, payout, and verification services. USA
Amazon, Inc. Cloud computing infrastructure, website hosting, and data hosting. USA
Corpay Solutions Inc. Processing, payout, and verification services. USA
Datadog Infrastructure monitoring, logs, and metrics. USA
DocRaptor PDF generation for trip and/or itinerary pages. USA
Filestack, Inc. File upload, hosting, and view services. USA
Functional Software, Inc. Cloud-based error detection. USA
Gong.io Ltd. Sales conversation intelligence enablement. USA
Google, LLC Email communications, file storage, cloud computing infrastructure, and analytics. USA
Hotjar Limited Website and app analytics. USA
HubSpot, Inc. CRM for sales and marketing activities. USA
Intercom, Inc. Customer support platform. USA
Luzmo Client dashboards with aggregated data. USA
Mandrillapp Email delivery service. USA
Mangopay S.A. Payment processing, payout, and verification services. EU
Meta, Inc. User sign-ins and analytics. USA
MongoDB, Inc. Cloud database for data hosting. USA
Persona, Inc. KYC and KYB orchestration and automation. USA
Slack Technologies, LLC Internal communication. USA
Snowflake, Inc. Data warehousing and business analytics. USA
Stripe Payments Europe, Ltd. Payment processing, payout, and verification services. EU
Stripe, Inc. Payment processing, card issuance, payout, and verification services. USA
Svix, Inc. Customer webhooks. USA
Tableau, Inc. Data visualization and business analytics. USA
The Rocket Science Group LLC Email communication with users. USA
Twilio, Inc. Text message delivery for authentication and other purposes. USA
Xodo Sign Digital document approvals and signatures. USA
Zapier, Inc. Customer webhooks. USA

In addition to the above sub-processors, WeTravel may (be led to) interact with other processors from you (e.g. a payment service provider or other data solution provider). Such other processors do not act as sub-processor for WeTravel due to their direct contractual relationship with you.