The trip itself was totally fine. The booking at the office took a lot of time and was wrong in the first place. The agent booked our trip the wrong way around. We corrected it while checking.
Also we weren’t on the drivers passenger list. Another girl we met, which also booked with CA Travelers was told she’d be picked up at her hostel, which was not true.
Our Acatenango hike was one of the most incredible experiences of mine and my husband's lives. We had the best group of people with the most amazing guides and porters. They took care of us like we were family. The hike was extremely challenging, but having a delicious dinner and glass of wine while watching the volcano erupt from basecamp was truly unforgettable. The basecamp was clean and comfortable, and the beds were warm with great views of the volcano. We are so grateful for CA Travelers and the amazing experience we will remember for the rest of our lives!
We had a good time climbing Pacaya volcano. The guide was nice and paying attention to the slower ones in the group.
Something to improve: pick up at our hostel rather than having us cross town early morning.
I had the most incredible experience hiking with Marvin on Acatenango! He is a great guide, genuinely cares about the group, would not leave anyone alone behind and also considered the best timing for us to hike to fuego to see the volcano eruption.