Since our company’s founding in 1974, we have been providing our customers with memories of a lifetime, through our travel and entertainment based programs.
We all agreed that the meet up time of 5:30 was way too early for a destination that was two hours away. If we had known this ahead of time, we wouldn't have booked it. The bus driver was excellent. It's too bad that there was miscommunication and she didn't realize that she was supposed to pick up a group in Topsfield, before coming to Salem. She had to leave the Salem parking lot, go to Topsfield and then come back to Salem. Not a good start. The host from Best of Times that came on the trip was very nice, but could've been more prepared to suggest lunch spots that were open. It was freezing cold that day and walking around trying to find a place was not pleasant. A lot of places were closed for the winter. A map would've been helpful. We walked almost a mile is those temps and had to take an Uber back. The mansions were beautiful and we did have enough time touring them.
As usual like all my trips this was an incredible, jam packed, exciting, informative & amazing trip. Kevin was an excellent host & told us a lot about what we were doing. Nashville is amazing at Christmas time as was Branson in 2024. Looking forward to Dollywood in 2026 for Christmas. I love traveling with Best of Times Lydia
The trip was spoiled by a detour from Marblehead (which is 2 hrs to Newport) to westborough a 1 1/2 hr detour on a bus..left MBHD at 630 am arrived in Newport,RI 10am
Our time in Newport was nice, seeing 2 mansions and lunch.we left Newport at 345pm
Arrived in Marblehead at 715 another 3 1/2 hrs on the road..why were the Marblehead clients put in the position for both detours??? Should you have brought the Marblehead people directly back and detoured to westborough on the way back.
Also the tour guide was not educated in the history of the area. Would to use this company again.
Thank you for a fun experience. A few items. The bus driver was great, unfortunately we were seated in the back and it took about an hour to warm up on a chilly morning. That bus was cold. (Understand you have to turn off heat going thru Boston tunnel but it shouldn't have taken that long to warm up.) The guide was kind, considerate with a warm friendly way about her and also nice enough to bring water and energy bars which we appreciated very much - thanks. We did feel our guide lacked information. We had done some research fortunately on the Newport Mansions before the trip. Our guide promised "lots of juicy gossip, stories" and instead told the same story twice and missed out on a lot of amazing Vanderbilt history that we felt she really should have known. Certainly it's available online, using the app and at the house so it IS available but we were a little surprised how little the guide shared in person and did think she should be more knowledgeable. Fun outing overall, great homes, lovely views. Thanks.
Just got back from a wonderful trip to Nashville. It was our first time traveling with Best of Times and we would not hesitate to travel with them again. Everything was taken care of from flights to transportation to tickets for shows. Kevin and Rebecca were fantastic. A really fun time.