TOUR CANCELLATION POLICY
If cancellation is due to an insurable reason (illness of a passenger, traveling companion or immediate family member), the cancellation penalties (including the non refundable deposit) below may be submitted through your chosen insurance provider. Please remember that preexisting medical conditions are never an insurable risk. Change-of-mind is not covered through insurance. Insurance premiums are totally non-refundable. Please read your chosen insurance brochure in full. We cannot stress enough the importance of protecting yourself with insurance. Don’t risk travelling without it.
CANCELLATION PENALTIES
Deposit Amount is totally non refundable - Please take out cancellation insurance to protect yourself.
121 Days Plus before departure -Deposit
91-120 Days before departure 75% of total tour cost
0-90 Days before departure 100% of total tour cost
We require a minimum of 25 passengers for this tour. If cancelled by us, no penalties apply, and clients will receive a full refund of the tour amount paid including their deposit. Slight changes or substitutions to itinerary or dates are sometimes necessary due to circumstances beyond our control and do not constitute reason for client cancellation. Every effort will be made to adhere to the itinerary as presented. No refund will be granted for unused services. Insurance premiums are non- refundable.
PLEASE READ and UNDERSTAND
Despite meticulous months of planning and confirming every detail on every one of our tours, there are things that sometimes occur over which we have no control. Traffic, weather and last minute emergencies and current conditions with our suppliers and venues sometimes make it necessary to alter or substitute the services as outlined in our brochure. Every attempt is always made to inconvenience our guests as little as possible by substituting equal quality services should the need arise to the best of our ability. Any such necessary alterations or substitutions does not constitute grounds for cancellation or refund of any or a portion of tour costs.
Please read and understand the following IMPORTANT TERMS & CONDITIONS
Our tours require a minimum of 25 tour participants to operate. Please do not book your airfare until we have guaranteed the departure with our minimum numbers. We cannot be held responsible for any cancellation penalties imposed by the airlines or any travel partners or hotels you have booked independently.
Your Deposit Is Non Refundable, but in the event we had to cancel the tour before the final payment date , all deposits will be refunded. Please purchase Trip Cancellation Insurance to protect yourself should you have to cancel for any medical reason. Please note Trip Cancellation Insurance does not cover you for any pre-existing medical conditions. There are a few travel insurance companies that will cover you for change of mind, but premiums are generally considerably higher. We do not sell travel insurance. Travel agencies and on line insurance companies such as RBC, Blue Cross, AIG and John Ingle offer competitively priced policies. Please read your policy inclusions and limitations and carry your provided wallet card with you at all times.
Your spot on the tour is not confirmed until you have paid your deposit.Please book early. The sooner you book, the sooner we can guarantee the departure.
TRAVEL INSURANCE
All tour participants must carry a minimum of Out of the Country Emergency Medical Insurance and provide the Policy Holder and ID Numbers to us by the final payment date . We strongly suggest that every participant takes out Trip Cancellation Insurance to protect you in case of an unexpected medical emergency. Please note that if cancellation is due to an insurable reason, you can claim both the non -refundable deposit amount plus any cancellation penalties incurred for all components of your trip through your insurance provider.
This is a land only tour which starts and ends at our central hotel, or in the case of cruise passengers , when the cruise ship docks at the pier on the final day. Please arrange to arrive at the hotel by 3 PM on DAY 1, and depart after breakfast on the final day, or in the case of cruise passengers after 12 noon on the final day.
Contractual Arrangements
All services described herein are organized by Coronation Travel, in collaboration with very respected and established travel partners such as hotels, coach companies, cruise lines and attractions.
We are guests of ITV during our private visit to the sets of Coronation Street in Manchester, and as such must adhere strictly to all their rules and regulations while we are on their working premises.
As it is a working set, guests must be cognizant of cables, monitors, moveable sets and structures, and must take care at all times when on the sets. ITV, its staff, producers, technicians, actors or any person associated with ITV or Coronation Travel shall not be held liable for any bodily injury or harm to any person visiting as a guest on ITV’s studio filming locations and working sets. Please ensure solid footwear is worn during the visit, and refrain from any loud, abusive or excessive noise which could interfere with filming.
Notice is hereby given that all arrangements made on behalf of customers are made by the organizers on the sole condition that the organizers shall not be held responsible for or have any liability whatsoever for any injury, death, accident, delay, loss, harm or irregularity which may be occasioned through acts of the organizers or any company and/or persons engaged in carrying out arrangements and services described herein or otherwise in connection herewith. The information contained in this brochure is correct to the best of the organizer’s knowledge, but the organizer accepts no liability for any inaccuracies therein, the organizers reserve the right to alter any itinerary or service at any time without penalty to the organizers. The organizers accept no responsibility whatsoever for any additional expenses incurred by the passenger due to delay, omissions, rerouting, changes in the schedule of the airlines, cruise lines, or other events resulting from improper documents carried by the passenger, or by any act of government or any authority, strike, civil disturbances, political unrest or Acts of God. Any additional expenses or cancellation shall be borne by the customer. The organizers reserve the right to withdraw or refuse any service to any customer at the discretion of the organizers. The provisions contained herein and in the Booking Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Prince Edward Island and the laws of Canada applicable therein. Payment of deposit is taken as acknowledgment to the above terms.
Air Carrier and Cruise Line Responsibility
The passenger contract in use by the airlines and cruise lines concerned when issued shall constitute the sole contract between the airlines, cruise lines and the purchaser. Airline and cruise line schedules are subject to change. No international airfares are included with this tour, with the exception of one way economy flight from Manchester to Venice for those choosing the optional cruise portion of this tour. Any airfare arrangements made will be individual requests for assistance and will carry a $50 plus HST booking fee. Coronation Travel will not be liable for any changes to flights, cruises or fares and surcharges imposed by the air carrier and cruise lines.
MAILING ADDRESS
Coronation Travel
34 Warburton Dr
Charlottetown, PEI C1A 8Z6
902 367 6234 902 440 1131
Email : info@coronationtravel.com
Text to : 9024401131
website https://www.coronationtravel.com Facebook : Coronation Travel and Tours to Coronation Street Twitter : @CoronationTrave
Please Note * As we are not always in the office, the best way to contact us is to email us at info@coronationtravel.com, or send us a text to 902 440 1131.
* Attn: Cruise Passengers IMPORTANT INFORMATION
Please ensure you have your passport with you when you disembark the ship at each port. Guard it safely, as you will be in several different countries and will need to have it on your person for immigration authorities and to re-board the ship.
Before you go to bed on the last night, please have your bags packed and placed outside your stateroom. Ensure your identifying ID is on your bag. Just keep out what you will need to travel with in the morning. All passengers will have to ensure they are cleared to leave the ship with immigration before the ship can begin disembarkation, so please comply with instructions. Although the ship will arrive earlier than 8AM it very well might be 10AM by the time you disembark, so please do make sure your flight is not before 12 noon. There will be many taxis available at the dock but you can also pre-book your airport transfer. The one way cost from the cruise port to the airport will be approximately 40 Euros for two people for the 30 minute journey. Passengers are responsible for securing their own transportation to the airport or their onward destination.