Costa Rica First Encounter

San José Province, San José, Costa Rica

21 reviews
Duration: 7 days
Group size: 1 - 999
Costa Rica First Encounter
San José Province, San José, Costa Rica

21 reviews

Duration: 7 days
Group size: 1 - 999

About this trip

This trip was created for families with small babies between 0 and 4 years old.  We know its your and your babies first time discovering the world together so we work on every detail to make it a worry free trip and considering all baby and parents needs.

Pricing details and policies

This package is based on two adults and one or two kids under 4 years old, traveling together on a  double room, sharing transportation and doing all the activities together.  Only adults pay the price per person mentioned so the total for the whole family is $4640usd.

Cancellation policies that apply:

- Cancellations made 45 days prior to arrival, 25% penalty applies.  

- Cancellations made between 44 to 30 days prior to arrival, 50% penalty applies. - Cancellations made between 29 to 15 days prior to arrival, 75% penalty applies.

- Cancellations made between 14 to 0 days prior to arrival, 100% penalty applies.  

- Portions of the trip not used or no shows, are non refundable. 

What’s included

  • Greeting
    Greeting and meeting at the airport
  • Private transportation
    Private transportation with the family the whole time
  • Expert guide
    Bilingual Certified family friendly expert guide with the family the whole time
  • Welcome kit
    welcome kit (which includes vouchers, detailed itinerary, map, general information of the country, safety tips, information of the locations and activities visited and even a hand made welcome gift
  • Lodging in SJ
    01 night in the Central Valley
  • Private guided transfer
    private guided transfer to Arenal with guided stops in Sarchi, Zarcero and for ice cream
  • Logding in Arenal
    03 nights in Arenal Area
  • Guided tour to Arenal
    guided visit at Arenal Rainforest
  • Hot Springs
    water park and hot springs
  • Organic farm
    organic farm tour and tortilla making experience
  • Untitled Item
    private guided transfer from Arenal to Central Pacific Coast with stops in San Ramon and Tarcoles
  • Boat tour
    Boat tour to see wildlife
  • Lodging at the Pacific
    03 nights in Central Pacific Coast
  • Transfer to airport
    private guided transfer to the airport ( Please be informed that travellers have to be three hours in advance at the International Airports in order to aboard their international flight)
  • daily breakfast
    daily breakfast
  • Lunch
    2 lunch (Vegetarian or special meals can be included upon request.)
  • Tips
    Tips for drives and guides not included
  • Flights
  • Non mentioned items
    Any tour, activity, meal or service not mentioned
  • Variations
    Prices are subject to change without previous notice depending on any significant increase in rates,taxes, fuel or due to availability problems.
  • Extra participants
    Prices are based on the minimum of paying participants previously informed
  • Minimum variations
    If the minimum number of paying participants changes, the rates would also change
  • International insurance
    IL VIAGGIO TRAVEL has a civil responsibility insurance but declines any responsibility for personal accidents. We strongly recommend buying an international travel insurance.

Available Packages

Trip Price


Day 1
Greeting at San Jose

Greeting and meeting at San Jose international airport private transportation with guide/driver service welcome kit 01 night in San Jose If you have an early flight into Costa Rica we suggest you select one activity for the day: Britt Coffee Tour / San Jose overview with a visit to the Children Museum / Costa Rica amusement park named Parque de Diversiones / ZooAve Rescue Center

Your Organizer

Il Viaggio Travel
21 reviews
Costa Rica Family Holidays is powered by Il VIAGGIO TRAVEL.. IL VIAGGIO TRAVEL has been in business for 13 years as a local ground operator in Costa Rica. We’re a professional, award-winning company that delivers unique, specially-crafted family experiences. We only work with the very best local suppliers who share our passion and vision of family travel. IL VIAGGIO TRAVEL is registered and licensed to operate by the Tourism Institute of Costa Rica and is certified at Level 4 for sustainability.


There were some major problems with our trip. We decided to make a slight change in itinerary, stay one more night in one hotel. I was told that the extra night would be $290 and the price of the hotel we canceled would be refunded. No refund was ever issued, and when I asked they claimed there was a miscommunication. A quality company would take responsibility. The final hotel was not really wheelchair accessible, horrible harsh steep scary roads between everything, and no accessible pools at all. On the 3rd day we were supposed to zipline. But the guide got us there too late, the zipline was closed. So we had to zipline on day 5 followed by a 6-hour car ride. That was brutal! Our itinerary had a number of lunches included, and 2 box lunches. I was not made aware of the rules of these lunches, no drinks. the box lunches never happened. There were a few tours on the itinerary that did not happen because of the zipline problem, so if there was any money in the trip budget for those events the company just kept that money. Not very honest. Costa Rica is beautiful! But I would not use wetravel again.
By Scott S for Scot Sterling - trip on Jul 15, 2023
Dear Mr. Scott, Greetings from Costa Rica! Let's begin by providing our readers with accurate information: 1. At the end of your journey, in Costa Rica, you were specifically at Hotel Parador, in the accessible Suite Room. It is here, where you decided to extend your visit by an additional night at this hotel instead of returning to San Jose. It is interesting to note that this is the same hotel you mentioned as not being accessible. We would like to understand why you chose to stay longer if you found the hotel not accessible to your satisfaction. 2. We would like to invite you to compare the real price of the Suite at Hotel Parador online, which typically has an average nightly rate of $400 USD+tax, to the $290 USD you paid. The price difference is due to IL VIAGGIO TRAVEL refunding the night in San Jose. We did this out of our desire to assist you. Please remember that last-minute changes are usually subject to a 100% penalty according to our policies. However, we did pay for your night in San Jose and the hotel applied their cancellation policies to us. Nonetheless, we were happy to help, and you only had to cover the difference in price. 3. You mentioned there was no accessible pool at Hotel Parador. But, the main pool has a beach ramp access that is fully accessible to everyone. 4. Regarding the Zipline Tour, you are correct. You arrived late, and due to the canopy policies, the only available adapted zipline tour was at 1 pm. In order to ensure you didn't miss out on the experience, we assisted in rescheduling the activity to the only day you had available, which was day 6 of your journey. 5. The driving distances were provided in advance in your itinerary and package, and you agreed to them when you purchased the package. 6. Regarding meals, when we include them in the packages, they are arranged at designated local restaurants with preselected menus, often featuring local dishes like casado with soft drinks. However, during the trip, you opted for more luxurious dining establishments and ordered alcoholic beverages outside of the proposed included meals. As a result, you incurred additional costs. 7. The only tour you were unable to do due to logistics was the guided visit to Carara National Park, which has an entrance fee of $15 USD. We are more than willing to refund you that amount. As you can see, we made every effort to ensure your satisfaction and create the best possible Costa Rica experience. Although there were certain situations beyond our control, such as the late arrival, we were always there to address any last-minute changes, requests, or issues. Our priority is always to take care of our travelers and ensure they have a memorable journey. If you have any further questions or concerns, please don't hesitate to reach out to us. We value your feedback and strive to continuously improve our services. Best regards, IL VIAGGIO TRAVEL
By Il Viaggio Travel on Jul 17, 2023
Amazing! We booked accessible zip lining and transfers to/from the experience! Everyone was friendly and our family felt safe all day! Highly recommend using this company. We made memories that we will cherish forever!
By Erica R for Erica Ramal - Zipline tour on Jul 11, 2023
We had a wonderful time with great people great food! Can’t wait to come back again
By REENA S for Reena Sims - Coffee tour on May 12, 2023
I just wanted to say a huge thank you for a fantastic trip in Costa Rica!!
By Alejandra M for Jonathan Ranson - WTW trip on Apr 24, 2023
Wonderful! We really got an awesome taste of Costa Rica. Loved every place they picked out for us. We love animals, hiking, waterfalls, and beach time. We got to do/see all of that. Thanks again!
By Lisa W for Lisa Wilson Trip - final payment. on Apr 12, 2023
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