Excellent trip that met or exceeded all our expectations throughout!

I wanted to express my sincere gratitude for the exceptional service you provided during my recent travel planning experience. Your dedication and attention to detail truly made all the difference, and I cannot thank you enough for the wonderful trip you helped arrange. From our initial consultation to the final booking, you exhibited a level of professionalism and expertise that exceeded my expectations. Your extensive knowledge of destinations, accommodations, and travel logistics ensured that every aspect of my trip was seamless and enjoyable. Your recommendations were spot-on, and I appreciated the personalized touch you brought to the planning process. Your responsiveness and willingness to address all my million questions and concerns promptly made me feel valued and well taken care of. It's evident that you are deeply committed to providing exceptional service to your clients, and it certainly did not go unnoticed. Thanks to your efforts, I was able to embark on a memorable journey filled with unforgettable experiences. Whether it was arranging transportation, booking accommodations, or suggesting local restaurants, your expertise guided me every step of the way, allowing me and my husband to relax and truly immerse in the adventure. I wholeheartedly recommend your services to anyone seeking a stress-free and enjoyable travel experience. Your professionalism, attention to detail, and genuine care for your clients set you apart in the industry, and I am incredibly grateful to have had the opportunity to work with you. Once again, thank you for your outstanding service. You have not only earned my trust and loyalty as a client but also my highest recommendation to friends and family seeking travel assistance.

We had a great time. Best of all was the personalized treatment, always caring about our well-being and comfort. The tours were awesome, the experience wonderful, food recommendations exceded our expectations and finally, hotel accommodations could be a little better but served its purpose. I fully recommend planning your upcoming trip with Smart Galapagos.

The best trip of my life! I was hesitant at first as I didn't know where to start with planning my trip or the best places to visit etc. And having never heard of this company I was a bit dubious as the price is so much cheaper than other companies. But it paid off massively and is honestly the best thing I have ever done. Juan Pablo the organizer was incredible from start to finish. He made the whole process so smooth for me, I really didn't have to worry about anything the whole time, he even ensured I received the most beautiful vegetarian meals for the duration of my stay. He even helped when my phone broke on one of the islands and I needed extra assistance/ advice which I was so grateful for. I actually can't believe how much I saw/ did for the price I paid compared to the nearly double the price if not more of most cruise based tours I'd seen. I saw every animal I'd been hoping to, multiple times. There was always someone to pick me up and take me to my destination, they were always on time and super helpful considering I was by myself and couldn't speak any spanish! It really was the trip of a lifetime and I'd recommend this company to anyone, you won't regret it!!

The most amazing/ perfect trip that I ever could have imagined. The staff were incredibly friendly/ welcoming/ helpful. The site and chalet I stayed in were way better than I imagined, the food was gorgeous and freshly cooked for every meal, catering so well for a veggie diet in the middle of nowhere. The guide went out of his way to make everyone's experience there incredible and tailor it to anything you specifically wanted where possible. We saw the river dolphins 6 times in the 4 days, as well as a tonne of other wildlife. It truly was a once in a lifetime experience and I'd recommend it to anyone, the value for money in my opinion was phenomenal.