Nice place, good view to the montains, nature! Nice barbecue on parrilla. We had a bad time with the Lofts. 1st day in a Loft without water e heating, -9oC. It was terrible!!! Worst night in life! And crew had information about the problems in this Loft., that was not fair charging that night. Next day, changed our Loft, now with heating and water. 1 day good, next day without hot water (only our loft). The other day, we leaved the Hotel.

Excelente! O hotel é simplesmente maravilhoso. O loft que eu fiquei foi sensacional, gostaria de ter ficado mais dias. A vista do hotel então .... não tenho nem o que falar sobre ela. Gostaria de deixar um abraço especial ao Fernando e ao Joaquín. Com certeza espero voltar mais vezes.

The view at Hotel Cielo is spectacular, and the cold morning views of the mountains are special, but what they don't tell you about is the 24km of terrible bumpy rock roads to get to this remote location when the pavement ends. Gravel roads would be ok, but it is huge rocks that beat the crap out of our car. A truck is necessary to get here, and it is 45 minutes to 1.5 hour drive to everything. So after 6 days of being on these terrible roads every day, it was too much. Maybe 2 days or 3 days max. no more. the breakfast is horrendous, and after so many bad reviews of the breakfast by others, this place has made no attempt to improve it. So much effort is made to cut an apple and peach so thinly that a single apple is given to 20 people. We had to ask for extra each and every day cause they really didn't want to feed you any reasonable amount of food. Shocking for a hotel so pricy.

An amazing hotel and location to get away from it all. The staff are kind and caring; flexible and knowledgable and the scenery is breathtaking. Lovely food and great fun to eat alongside other guests. Great wine too!

The hotel team is wonderful! But our room is not very comfortable and appropriate for hot weather.