We booked with Ismael because his reviews were amazing, his prices were great, and he was incredibly responsive from the very first message. He even customized a 2-in-1 tour just for our group of 11, which made the whole experience feel tailor-made.
From start to finish, Ismael took such great care of us. His communication and organization before, during, and after the tour were honestly perfect — I never had a single worry about anything. He kept everything easy, clear, and stress-free.
The waterfalls were the absolute highlight for everyone. So much fun, so entertaining, and such an exhilarating experience! Our group spent a lot of time at umbrella street/pink street and if I did the tour again, I’d spend a bit more time at the fortress instead — but truly, the day was fantastic.
You can tell Ismael takes real pride in his tours and genuinely cares about the travelers he hosts. I would 100% book with him again, and I’ll be recommending him to other advisors too. He brought our group’s vision to life and made the whole experience unforgettable.
We had a great time! Friendly people, comfortable transportation, and a cool experience! We felt completely safe with our tour guide! We would definitely recommend this trip!
We had a great experience with Ismael Transfer Tours. Communication was great throughout our trip. Our driver Max was courteous and respectful. Would definitely recommend to everyone!
Ismael Transfer Tour. Is an amazing family company that treats you like family. We arrived at STI and was saying in Cabarete. We were intending to just use them to get to and from that airport. But Ismael let us know the were also available for local transport, and his costumer service was so good we decided to use them for our entire trip. Christian was our driver for local transport is was on time, everytime and he was super polite he help us with getting our stroller in and out everytime. He helped with translating some things and ever one of our stops the place didn't take cards and we didn't have cash and he paid for us. Absolutely the best transportation company we have had. Such and AMAZING experience. I would highly recommend.
We did an all inclusive at iberostar resort And we chose in excursion with ITT For snorkeling and a beach day, including lunch. And beach chairs. The beach was beautiful the lunch was an authentic dominican republic lunch and it was fabulous. We were a group of 7. We charted the snorkeling for the group only had the whole catamaran. To ourself. Ishmael treated all of us like family?
I truly believe it's what everybody is looking for as a guest. We were fortunate enough to spend the day with ishmael's Beautiful family We would never hesitate to reach out to Ishmael on any return that we do to this area.
We will forever be his guests in Porta plata.
We HIGHLY HIGHLY RECOMEND!!!!
Communication was prompt and plentiful. There was never an issue.
Communicating.
We thank you very much, ishmael and family!!!!
WE HIGHLY RECOMMEND THE EXCEPTIONAL SERVICE OF ISMAEL TRANSFER TOUR!
Ismael and Carina are amazing hosts and their customized Puerto Plata City Tour far exceeded our expectations! Perfect from start to finish...our family of four felt like VIPs at every stop. We couldn't have asked for a better day exploring all that the city of Puerto Plata has to offer.