Great trip with a wonderful group of people and terrific crew.

Increíble servicio! 100% recomendado, Eduardo es una excelente persona, muy atento y detallista. Sus recomendaciones hicieron que nuestro viaje hacia Isla Isabela sea inolvidable. ¡Sin duda volveríamos a contratar sus servicios

Do not book with WeTravel or Galapogos BK Tours - if you are looking for a memorable, well coordinated adventure. First, communication prior to departure was poor. We were told we would have a pick up at the hotel, however, it was not our hotel but a different hotel that was over 1 km away. Because we had a very early departure, we located our hotel the night before. The hotel had no idea about a tour leaving from their location the next day. Late the evening before, we received an email telling us to now be at the main dock in town instead – even further away from our hotel. Fortunately we had purchased a local SIM card and had some connectivity. What would we have done if we were waiting at the wrong place? Upon arrival at the dock, instead of a boat with just our tour group, we were told to get on a ferry boat to Isabela. We had no guide, no information on what was happening, how long the ferry was … etc. We just waited. Upon arrival at the island, we were greeted by our guide and told to wait till everyone was there from various ferries --- 40 min of waiting and the guide never returned. We went looking for our guide and found he had started the tour without us. When we joined, he rudely asked --- where were you? I replied, waiting where you instructed us to wait. The tour was poor. It was not an English speaking tour, but Spanish based with a little translation into English. ¾ Spanish, ¼ English. My husband understands a little Spanish and he would explain things to me that were never shared in English by our guide. If an English speaking person asked a question and a Spanish speaking person interrupted, guide would answer the Spanish before finishing the English answer. Again, very rude. After lunch, he told our English speaking companions that they could not stay with the group because there was no room on the boat for the bay tour. They had to stay in town. How could someone be kicked off the tour half way through it? The places we visited were a major disappointment. The bay tour was very poor, the snorkeling worthless. Minutes after disembarking, I realized, my shorts were on the boat. When I found our guide, he was very disgusted with me for having left something on the boat and let me know it. However, because it was not a private boat, the boat was gone – and the guide was not willing to find the boat and simply said there were no shorts left on the boat. We went back to the ferry dock and were again, placed inside a hot stuffy cabin to wait for the large ferry boat to fill. Not a fun day. NOTE: Other tour companies offer private trips that leave from Santa Cruz on a smaller speed boat and allow you to enjoy a day on the water as you travel to your destination. This was the first and last time we will use WeTravel.

Les îles Galapagos étaient un rêve pour nous, animaux, nature vierge etc. Le rêve est devenu réalité. Nous avons chois cette agence de voyage pour les bons échos que nous avions lu sur internet et les forums de voyageurs. Nous avons donc fait notre choix d'excursions directement avec eux. Réactivité sérieux, les choses ont bien fonctionnées. Les excursions ont été de qualité de même que le service (à prix très compétitif je peux l'assurer) ? Nous avons aussi pu faire des changements sur place du programme (à cause de la météo). Le directeur s'est montré très à l'écoute et disponible. Bon feeling avec les membres de l'équipe. Avis de deux suisses grands voyageurs du monde depuis plus de 45 ans. A recommander chaudement. Traduction anglaise; The Galapagos Islands were a dream for us, animals, pristine nature etc. The dream came true. We chose this travel agency for the good feedback we had read on the internet and travelers' forums. So we made our choice of excursions directly with them. Reactivity, seriousness, things worked well. The excursions were of quality as well as the service (at a very competitive price I can assure it) ? We were also able to make changes to the program on site (because of the weather). The director was very attentive and available. Good feeling with the team members. Opinions of two Swiss frequent travelers of the world for more than 45 years. Highly recommend.

Great trip to the beautiful Bartolome Island The Bartolome Island was beautiful. We had a great time snorkeling. We saw penguins, blue foot boobies, sharks, sea lions, and a Galapagos hawk. The guide and the crew were excellent as well. Highly recommended.