Booking this trip to Italy was the first time I used a travel agency to help plan trip. I spent a lot of time researching different companies that specialized in Italian travel. This was going to be a two week "bucket list" vacation for my wife and I. I contacted several different agencies with my list of requirements. After speaking with Alessio Mazza at Alma Italia Travel, I knew I found what I was looking for. I gave him an "approximate" budget and a list of places we wanted to see. The list included the usual first-time tourist destinations. Our list included Venice, Lake Como/Lake Garda, Florence, Pisa, Lucca, Rome, The Vatican, Sistine Chapel, Pompei, the Amalfi coast, and the island of Capri. We wanted for this to be a private tour, not a small group or bus tour with 60 of our "new best friends" for two weeks. Alessio worked with us to find out what kind of tours and activities we were interested in. He sent us an initial itinerary we reviewed and made a few minor changes based on our priorities and his recommendations. He tailored the perfect trip for us. We requested private transportation, personal guided tours, private wine tasting, a private cooking class at family-owned Tuscan Villa, private boat tours of Lake Garda and Capri. Our accommodations were at wonderful boutique hotels that were always walking distance to most of the sites. Every detail from the drivers meeting us at the airports, train stations and hotels to the first-class train transportation were taken care of. We had not used train transportation in Europe before and were a bit nervous. However, our guide took us inside the train station and showed us what to do and look out for. Our private tour guides were all excellent and very friendly and informative. Our private drivers were all well dressed and drove spotless Mercedes vans. The drivers would coordinate with the tour guides when needed. Many of our drivers made helpful recommendations for restaurants and shops. Alessio did an amazing job putting everything together. I would not have changed a thing. He was always available if and when we had any questions before and during our trip. We would highly recommend using their services. I know we will call Alessio when we go back!