Dear Oded, Thank you for joining our Puglia cycling tour and for taking the time to share your feedback. We’re glad you enjoyed the trip overall! Regarding the bikes and batteries: we sincerely apologize. Equipment that doesn’t perform at its best is not the standard we aim for, and we’re sorry the group had to deal with replacements along the way. We’ve passed your comments to our logistics team and are reviewing the e-bike fleet and battery checks before each departure. As for the accommodation: many of the properties we select, especially around Mottola and Alberobello, are traditional masserie and countryside farmhouses, chosen for their authentic atmosphere and quiet setting in the heart of the Itria Valley and the Murgia. That said, we fully understand that without an on-site restaurant, evenings can feel limiting. We’ll make sure future guests receive clear information in advance about dinner options and local taxi or transfer arrangements, so no one feels stuck after a day in the saddle. Your feedback genuinely helps us improve. We hope to welcome you back, perhaps to discover the hills of Sicily or the wild landscapes of Basilicata by bike! Warm regards, The Bike & Hike Team

Dear Doug, Thank you for your review! We’re delighted you and your wife had a great time on your Grand Tour of Puglia by bike. From the Sassi of Matera and the trulli of Alberobello to the baroque streets of Lecce and the Adriatic coast, Puglia’s history and landscapes make every day in the saddle a discovery, and we’re glad you enjoyed them so much. We’ll be sure to share your kind words with Elisabetta, who will be very pleased to know her care and attention made a difference to your trip. Thank you also for your practical tips for future riders. Your comment about the chain and tools is useful feedback for us too: we’re reviewing the maintenance of our bikes and the repair kit we provide, so that every guest can ride with full peace of mind. Thank you for choosing Apulia Bike Tours! We’d love to welcome you both back, perhaps to discover Sicily’s baroque towns and coastline with Sicily Biking Tours. The Bike & Hike Team