The guides are top class. The group was mixed with energetic young pups and a few of us old timers. The guides were able to accommodate for the group. In the end we all made it and had an awesome experience.

Everything was very well organised. We were picked up from our hotel on time and drove to the hike starting site where we received hiking poles and crampons. We had two guides who communicated via walky talkies. They were very clear on the timing and motivated us during the hike. One of the group did not want to continue to the top and our guides split up to allow for the one person to take a different route whereas the other guided the rest to the top. We were not sure if we would manage the hike in the snow but it was all possible, although very cold. At difficult parts our guides helped us and advised where to step. I would book with this tour organiser again. Many thanks to our guides Hugo and Jorge and our driver Claudio. It was a fantastic experience.

The travel agency organised a private transport for the Grey glacier tour. We were picked up on time and our driver Claudio was very friendly and made the transport comfortable for us. At a point where the uphill road became icy, he quickly installed snow chains so we could continue the drive ensuring that we reached the boat without problems. All was very well organised.

We enjoyed the Grey glacier trip a lot. All was very well organised. We contacted the travel agency in advance and received great support and very useful information. The travel agency also organised transport from Puerto Natales for us and all worked very well. Many thanks.

This is scam! I’d advise everyone to avoid. The guides won’t take you to the top laguna! They’ll opt for an alternative viewpoint where u only see the top of the towers! The guides picked us up one hour late, started the hike after 9am! Hugo kept telling us we’re on time during the hike. He made us hike 9km and then said we won’t go up now because it’s 1pm and the trail up closes at 2pm just with 1km left to go. He started making up excuses but at the end of the day, we paid him to plan the hike and he failed us: 1. He knew the track is covered with snow. 2. He knew the trail closes at 2pm. 3. He didn’t allow extra time for slow people. 4. He organised big group of over 10 ppl for the $$ with no hiking gear at different fitness level. 5. He didn’t push the group once or said the trail will close at 2. 6. He started the hike so late! Other Hikers and groups were stil going up while we were turned back! We travelled across the world to do this hike and ppl were flying out next day! This is the worst travel experience of my life! Never had anything like that. He didn’t offer any apology or refund! I don’t even want the refund! He just ruined what meant to be a lifetime experience! I won’t forgive him ever! From other google reviews that I read, he’s done it to other people as well. Please please avoid this company! Thanks for your reply. It seems like making excuses is a consistent pattern of your failed business model as you’ve done this to other people as well. I had the right hiking gear. The roads had been icy for few days, hence you allowed extra time by picking us lateeeeeee. Keep making excuses. It still is a scam!