The experience in Tikal where we actually visited the ruins was wonderful. However, the experience working with Cross Cultural Journeys (who organized this trip) was very frustrating. Logistics and communication were challenging - we had to ask for a detailed itinerary (e.g. times, dates, names, transit info, contact info, etc.). Additionally, we were told upon payment that we would have individual rooms only to find out later that we we sharing rooms (at the same cost...). I would recommend people organize this kind of trip themselves in the future.