Hola Brian, Thank you for taking the time to share your feedback regarding your recent trip. We are truly sorry to hear that your experience was so disappointing. It is certainly not the impression we want you to have, and we apologize for the issues you encountered, especially with the accommodations. We want to be transparent: given the extreme and isolated terrain of the Lipez and Uyuni region, the lodging we provide represents the highest-rated and most comfortable options available in those non-urban areas. While they may not align with international 4-star standards, they are considered the best available, based on local rankings, and were selected to provide the best possible experience under those challenging conditions. We will follow up with the lodge operators to ensure all heating units are checked and maintained for future travelers. We also regret that the unique natural wonders such the rock formations, lagoons, and flamingos, did not meet your expectations for variety. This landscape is globally known for its stark, high-desert beauty, but we understand that this can feel repetitive to some guests. We value your honest feedback and hope that, despite these disappointments, you can appreciate the logistical efforts required to operate tours in such a remote area. Thank you again for letting us know about your experience.

Hola Irina, Thank you very much for your kind words! We're glad you enjoyed your trip with us and specifically your time with the guides and drivers. We look forward to welcoming you back soon!

Hola Eugene, Thank you very much for your feedback. We are so happy to know that you enjoyed your time in Bolivia!