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Reviews

LH
Liren H
Nov 01, 2026
I had a terrible experience with the ferry. I have a brand-new suitcase. After we arrived at Santa Cruz, I found out one wheel was completely torn apartment from the suitcase, leaving a hole in the suitcase and exposing the clothing inside. I talked to the ferry staff, but they simply ignored me. For the rest of my trip, I had to drag the suitcase with one missing wheel. I would definitely not recommend this company to anyone.
Isabela - Santa Cruz 3:00 PM Boat Name: DESTINY
Thank you for booking your ferry ticket in the Galápagos Islands! I personally apologize for what happened. I immediately brought this matter to the attention of the boat operator and firmly expressed my concerns. I sincerely hope that your overall stay in the Galápagos Islands was a very enjoyable experience. The boat operator provided us with a different version of what happened. Nevertheless, we are personally aware that situations like this can occur. Ferries in the Galápagos are speedboats, and the islands are located considerable distances apart. Unfortunately, these types of situations can arise, even though we use the best ferries in the Galápagos Islands. Despite this, such incidents can still happen.
By Cruise In Galapagos on Nov 02, 2026
CI
BD
Brenda D
Oct 04, 2026
Bumpy and noisy, recommend sitting at back or boat!
San Cristóbal - Santa Cruz 7:00 AM Boat Name: GAVIOTA
Thank you for booking your ferry ticket in Galapagos with us. We use the best boats, but even so, the navigation can sometimes be rough. Thank you for that advice: sitting toward the back, as close to the engines as possible, is more stable and comfortable.
By Cruise In Galapagos on Oct 05, 2026
CI
LS
Lora S
Sep 17, 2026
We had a great trip arranged by WeTravel. Everything was arranged before out trip. The flights to the Islands and the fees for the park. It made it super easy and we didn't have to worry about payment once we got to the Galapagos Islands.
Galapagos Flights, National Park Entrance Fee and TCT Card, Lora x 1
Thank you, dear Lora, for your review. I’m very happy that everything went well during your vacation in Galapagos, and thank you for booking everything with us.
By Cruise In Galapagos on Oct 05, 2026
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Tracy S
Sep 14, 2026
Everything went pretty smooth. The ride wasn't as choppy as some people say, I did take medicine and went on the morning ferry
Isabela - Santa Cruz 6:00 AM - Boat Name: Queen Arlett
Thank you for your feedback, and thank you for booking your ferry in Galapagos with us. The islands are far apart and the navigation can be rough when the sea is choppy, Queen Arlett is the best speedboat ferry.
By Cruise In Galapagos on Oct 05, 2026
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LS
Lora S
Sep 13, 2026
This was a trip of a lifetime. Every thing about it was fantastic. We couldn't have asked for more individualize care and details during the planning and during the trip. The Galapagos Islands were a dream come true. Richard arranged the perfect trip on the Natural Paradise, a 16 person ship with personalize care and excellent crew. Delightful excursions with wet and dry landings for hikes, snorkeling, kayaking and tons of animals every day. WeTravel helped helps us plan the perfect trip to the Galapagos exactly like we wanted. Thanks so much Richard and WeTravel.
1 Cruise Natural Paradise Luxury Yacht - Upper Deck Suit With Balcony
Thank you very much, dear Lora, for your kind feedback. I’m very happy that you enjoyed the Galapagos Islands aboard the Natural Paradise yacht and that you booked it with us. It was always a pleasure assisting you with everything.
By Cruise In Galapagos on Oct 05, 2026
CI