Working with Lisa and The Shakespeare Agency to plan our small-group trip to Lisbon was a great experience from beginning to end. Planning international travel for a group comes with a lot of moving pieces, different preferences, changing headcounts, budgets, and plenty of questions, and Lisa did an excellent job navigating all of it.
From the beginning, she took the time to understand the type of experience we wanted rather than simply giving us a standard itinerary. She presented multiple options for accommodations, activities, tours, and the overall flow of the trip, while also helping us think through how much structured activity versus free time would make sense for the group. I especially appreciated her focus on creating an itinerary that felt culturally rich and thoughtfully paced rather than trying to pack every possible activity into each day.
Lisa provided detailed recaps, clearly outlined next steps, followed up on questions, and continued refining the itinerary based on our feedback. As our group size and plans evolved, she worked with vendors to confirm updated pricing and provided different options so we could make informed decisions without sacrificing the overall experience.
She was also very receptive to our ideas and requests. Whether we were discussing cultural experiences, shopping, sightseeing, transportation, hotel preferences, or changes to the itinerary, she listened and worked to incorporate what mattered most to the group. That flexibility made the planning process feel collaborative and personalized.
Once the itinerary was finalized, she also helped transition us from planning into actually preparing for the trip by organizing the final details and providing a centralized process for payments and securing our spots.
What stood out most was the level of care that went into the planning. Lisa helped us create an experience that reflected how our group wanted to travel. For anyone considering a small-group international trip and looking for someone organized, communicative, flexible, and willing to work through the details with you, I would absolutely recommend Lisa and The Shakespeare Agency.