I joined the Ghana trip with high expectations because Busboys and Poets has built a reputation around community, social justice, education, and meaningful cultural engagement. I traveled from Seattle, while my travel partner, Dana Hallman, traveled from Washington, D.C. Dana highly recommended this experience. Unfortunately, the trip did not meet my expectations of what a true community travel program should be.
What surprised me the most was that no representative from Busboys and Poets accompanied the group. For a program centered on community travel, this was a significant missed opportunity. There was no one from B&P to facilitate meaningful connections, provide historical context, build relationships with local communities, encourage citizen-to-citizen exchanges, share stories, or support travelers through the emotional aspects of the journey. The experience relied almost entirely on local guides, while the organization itself remained absent.
The lack of preparation before departure was equally disappointing. We never received a group Zoom meeting or orientation to familiarize travelers with one another, review the itinerary, discuss expectations, explain visa requirements, answer questions, or prepare us for the emotional significance of visiting Ghana. This basic level of preparation is essential for any international group experience, especially one focused on history, identity, and cultural understanding.
The logistical planning also reflected a lack of attention to travelers' needs. During the extension to Mole National Park in Tamale, our hotel room was assigned with only one bed for two adults. It should never be assumed that two adult travelers—whether friends or not—are comfortable sharing a bed. This should have been identified and communicated before booking, allowing travelers to make informed decisions or request alternative accommodations. Instead, the issue became the responsibility of the travelers to resolve.
Adding to this concern, upon returning from the three-day Tamale extension, we were informed that our hotel room in Accra would only be available "if there was availability." After traveling for days, participants should never have to worry about whether they will have a confirmed room waiting for them. This created unnecessary stress that could have been completely avoided with proper planning.
Beyond logistics, I believe Busboys and Poets missed an opportunity to provide the emotional leadership that this journey deserved. Ghana's history, particularly the history of slavery and the transatlantic slave trade, is profoundly moving and often overwhelming. There were no facilitated reflection sessions, processing circles, or opportunities for travelers to collectively unpack the emotions that naturally arise from visiting these historical sites. Community travel should create intentional spaces for reflection, dialogue, and healing, not simply transportation from one destination to another.
I also hoped the program would place greater emphasis on protecting Story Sovereignty—ensuring that local narratives, Indigenous traditions, and historical trauma are shared entirely on the community's own terms and with informed consent. Respectful cultural exchange requires careful stewardship, and I believe Busboys and Poets could play a much stronger role in modeling this principle.
Despite my disappointment with the organization, Ghana itself was extraordinary. The local guides, historians, artists, performers, and community members shared their knowledge generously and made the experience meaningful. I made a conscious effort to travel responsibly by fairly compensating local guides, historians, performers, and artisans through purchases and tips that recognized their expertise. I sought to minimize my environmental footprint, approached every interaction with humility, listened more than I spoke, and embraced the unpredictability that naturally comes with community-based travel. Before arriving, I invested time in learning about Ghana's history and the painful legacy of slavery because I believe respectful travel begins long before boarding the plane.
My criticism is not directed toward Ghana or its people. Rather, it is directed toward Busboys and Poets' execution of what was presented as a community travel experience. Community travel requires more than booking hotels and transportation. It requires preparation, thoughtful leadership, cultural facilitation, emotional support, and attention to the needs of every traveler.
Based on this experience, I would not choose to travel with Busboys and Poets again. I sincerely hope the organization reflects on this feedback and strengthens its approach so future travelers receive the meaningful, well-supported community experience that its mission promises.