Since your arrival, we have apologized for the problems with our booking page and explained that it was undergoing maintenance, which is why it was difficult to view your booking and payment, but we have not failed to meet all your needs, including going out for the night dive with fewer clients. The marine park fee is expressly stated on our website that it must be paid in cash, and the equipment rental fee must be paid until the check-out. We had to call you to come and pay for the equipment rental when you should have delivered the equipment, but you didn't hand it to us as you were given, you simply left it in the hotel lockers.